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Perhaps you are correct.
- Yet the R3 is a HIBY Product so it gets direct Hiby Support.
- I am pretty sure that the AP60, AP60 Pro, and AP200 all use HIBY software.; And firmware support for them has all but disappeared. The only firmware update for the AP60Pro was defective, and everyone had to go back to original version. The AP60Pro is only a couple months old, but HIDIZS has been dead silent about any firmware upgrades, and dead silent about any future support/fixes for known problems. The AP60Pro is as "simple", or simpler than the AP80... The AP200 should be similar to the HIBY R6 software-wise... i.e. Android based, with WIFI.
- It's just not a very good track record of support. @kenloveme has a chance to help change that, but he will need tech amd marketing folks support at HIDIZS to do that.
Just trying to make sure that Ken knows about HIDIZS history of support. And want the best support for all the Hidizs Models.
Hopefully, with Hiby no longer doing sw/fw for FiiO and Shanling and their R6/R3 releases out of the way, they will have more resources with a better focus on their own and Hidizs fw support. And, btw, Ken been with Hidizs for awhile; i remember receiving emails from him at least from a year ago (unless they hired another Ken ).