Anyone know if Xin will still back a superdual?

Dec 8, 2004 at 11:21 PM Thread Starter Post #1 of 4

Del Griffith

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My superdual stopped working..it has to do with power..(short from the battery) when I opened the case the black wire was broke off the board..I fear trying to do anything with it myself..wondering if Xin would fix it for a price or if the superdual is "so sorry"? Any ideas? Thanks..
 
Dec 9, 2004 at 12:48 AM Post #2 of 4
That would seem to be the reasonable thing to do. He appears to stand behind everything he makes. There is no reason he would not, could not, fix your amp. I notice that he seems to respond to posts on his site pretty quick or just email him at his support email address from his online site?

John
 
Dec 9, 2004 at 1:13 AM Post #3 of 4
D G,

Email Xin. I bet he will fix for you right away. he is ver conscientious about his amps being in working order out there....almost too distraction!

I think it's a great amp even comared to the new Macro.
 
Dec 9, 2004 at 7:56 PM Post #4 of 4
Thanks for the replies..I definitely posted and emailed him about it and expect that he will take care of it. I just was asking here if anyone knew for sure being that the superdual was out of production and the company being no more. I posted a question last night and and emailed Xin..I know he will take care of me and anyone else..I just thought with this crazy world..there might be a legal reason he couldn't with the company venture falling through. I saw posts on Xin's forum after I asked here..of other superduals being fixed in the last few days..so all is great. Thanks again.
 

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