- Feb 8, 2007
i bought akg 701 headphones 2 months ago. did the 300 hr burn in. absolutely love the sound of these. about 3 weeks ago a little plastic part that holds the headband off the head broke. ive emailed there us customer service dept 3 times. ive called several times and gotten a busy signal and left 1 message on their phone. anyone know how to get a hold of these folks? when i had problems with my grado sr-125 i emailed them and the same day (saturday) they emailed me back and by that night they had a part in the mail. im beginning to wonder why i chose akg 701 over grado rs-2 or rs-1.