The problem is this product makes not just product claims, but underlying scientific claims. If a prophylactic cure for cancer came out, I'm not going to watch a two hour video about it to see if I might be convinced to take the pills. I'm going to wait for a proper article reviewed by doctors. THEN presumably a news source will pick it up and do a two hour video and then maybe I would watch that. Not every tech company will openly publish all their tricks. That's fine. But it doesn't mean skeptics should be expected to watch two hour videos or they're just unreasonable and insulting (I knew that exchange was coming). If you really want to convince people, clean up those proceedings drafts and posters, write them properly, and submit them for publication in regular edition of a high impact journal, with clear conclusions relating directly to the product claims. If not, it's just marketing claims and peoples' experiences, which is all most products are, and so that's fine, but that's what it is. With some products the product benefits are more obvious and those experiences are more clear cut and rely on previously well known science or effects, but that's not the case here.
I would like to strongly encourage you to consider writing more and video less though. There's a reason books are better educational tools than TV, and they are also more considerate of your audience's time. People can skim writing. Well written writing is easy to skim because conclusions are highlighted up front, at the end, and by section, and details are expanded within compartmentalized sections. A transcript is harder to skim, but still far easier than video. It's up to you though. I'm not the one with a claims to prove.