ACTIVO P1 Digital Audio Player - Coming Soon
Oct 4, 2024 at 11:42 AM Post #406 of 458
Could you provide a little more information please? Is it the same playlist all the time? Different playlists? Playlist you created on the player itself? Is it all PCM FLAC or DSD also in the playlist?
3 playlists that I created on the player itself, all 3 of them do not produce any sound when the 3rd or 4th song starts to play. The files are PCM FLAC.
 
Oct 4, 2024 at 12:00 PM Post #408 of 458
3 playlists that I created on the player itself, all 3 of them do not produce any sound when the 3rd or 4th song starts to play. The files are PCM FLAC.
I have not heard of any issues. I will share this with the team and also do some testing this weekend on my own to see if I can reproduce the issues you are having.
 
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Oct 4, 2024 at 2:28 PM Post #409 of 458
Confirmed this issue will be fixed in a future firmware update. Currently do not have an ETA on when the fix will be available.
A month later, any updates on this?
Meanwhile I got into another issue, just bough 1TB SAMSUNG EVO microSDXC card from Amazon and P1 says "This device doesn't support this Samsung SD card. Tap to set up in a supported format". Of course tapping it doesn't do anything, and I can't find anything related to SD cards in settings.
 
Oct 4, 2024 at 2:32 PM Post #410 of 458
A month later, any updates on this?
Meanwhile I got into another issue, just bough 1TB SAMSUNG EVO microSDXC card from Amazon and P1 says "This device doesn't support this Samsung SD card. Tap to set up in a supported format". Of course tapping it doesn't do anything, and I can't find anything related to SD cards in settings.
FAT32 is the recommended formatting for microSD cards in the player. To format in the player - Settings -> General -> System Information -> Erase SD Card.

Please note, anything that is currently on the microSD card will be erased.
 
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Oct 4, 2024 at 2:47 PM Post #411 of 458
FAT32 is the recommended formatting for microSD cards in the player. To format in the player - Settings -> General -> System Information -> Erase SD Card.

Please note, anything that is currently on the microSD card will be erased.
Oh, that's where it was, thank you, still it's grayed out for me and does nothing, tried restarting the player and plugging the card in and out. (And I don't have an adapter to do it on PC yet)
 
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Oct 7, 2024 at 3:34 PM Post #413 of 458
@JasonNYC - The Qobuz app cannot read the offline files downloaded to microSD cards while working fine with the internal storage in offline mode. I did a format of the SD cards with the P1, I tried different SD cards ((SanDisk 512GB and Samsung 128GB), I reinstalled the app, I tried older version of Qobuz (8.1.1) I returned the P1 device to factory settings. Nothing worked. Other apps have no problem reading from the SD cards offline, Only Qobuz does not work. Please advise.
 
Oct 7, 2024 at 3:54 PM Post #414 of 458
@JasonNYC - The Qobuz app cannot read the offline files downloaded to microSD cards while working fine with the internal storage in offline mode. I did a format of the SD cards with the P1, I tried different SD cards ((SanDisk 512GB and Samsung 128GB), I reinstalled the app, I tried older version of Qobuz (8.1.1) I returned the P1 device to factory settings. Nothing worked. Other apps have no problem reading from the SD cards offline, Only Qobuz does not work. Please advise.

The P1 has clear issues with scoped storage (SAF). It seems impossible to give proper access to the SD Card. I'm surprised and curious that other apps work.
 
Oct 7, 2024 at 3:56 PM Post #415 of 458
@JasonNYC - The Qobuz app cannot read the offline files downloaded to microSD cards while working fine with the internal storage in offline mode. I did a format of the SD cards with the P1, I tried different SD cards ((SanDisk 512GB and Samsung 128GB), I reinstalled the app, I tried older version of Qobuz (8.1.1) I returned the P1 device to factory settings. Nothing worked. Other apps have no problem reading from the SD cards offline, Only Qobuz does not work. Please advise.
Just tested on my P1, was able to download 12 different tracks, various bit rate/sample rates and from different albums/artists to a Samsung 128GB microSD card and play back offline without issue. Since you are having no issues with other apps, I assume you may not have granted the permissions to the Qobuz app on initial install to access the microSD card.


In the app drawer, press and hold the Qobuz app icon and select app info. Please insure Files and Music permission is on.
 
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Oct 7, 2024 at 4:01 PM Post #416 of 458
Just tested on my P1, was able to download 12 different tracks, various bit rate/sample rates and from different albums/artists to a Samsung 128GB microSD card and play back offline without issue. Since you are having no issues with other apps, I assume you may not have granted the permissions to the Qobuz app on initial install to access the microSD card.


In the app drawer, press and hold the Qobuz app icon and select app info. Please insure Files and Music permission is on.
Files and Media permission was already on.
 
Oct 7, 2024 at 4:15 PM Post #417 of 458
Files and Media permission was already on.
In settings, under storage, you are able to select SD Card and the app allows you to download tracks to the SD card, but you cannot play them or do you not have the option to select SD card as download location? If you are able to download tracks, does the app show used storage under downloaded music?

Screenshot_2024-10-07_161420[1].jpg
 
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