Before launching into my review (headline – they are awesome!) I’d like to say a little about customer service, and how Bob and Trinity excel in this regard also.
Things go wrong in life, and in the past 12 months I have had the misfortune to deal with BT, Oneplus, Hawkers and a few others. All of these required multiple emails, online ‘assistance’, badgering and so on to get a resolution. When I had a problem with my 1
st pair of earphones from Trinity; it went like this:
1/ Email @Trinity
2/ Response from Bob within half an hour
3/ New earphones arrive 48 hours later.
No grilling or insinuations that I have broken them, no online forms, no waiting. Simply put; the best customer service I have experienced. I imagine this is because Bob is passionate about audio, producing excellent products, and getting them to us as he intended. Given the hassle we have all experienced when things go wrong, such fantastic customer care is to be applauded.
Trinity Vyrus
I had the Hyperion previously, which I liked, but didn’t love. They worked, had good sound & the packaging/presentation showed that Bob has set his sights high. The Vyrus take things a step further in every way:
Presentation
Great packaging – feels like a premium product to open. The metal tubes containing the filters are gorgeous; at least to me! There is a lot in the box, and it shows there is real care in this product.
Design
One has to be a bit brave when you first push to connectors in the earbuds, but if they are lined up, you can be firm! Likewise, the filters screw in nicely, and feel secure. There are lots of filters in here, and you can read about how they differ
here. Best way though is to hear each one. The earphones look clean, not too big or small and have a premium feel to them – a nice weight thanks to metal, not plastic housing!
Comfort
Fit in the ear well – better when the wire is looped back over the ear (there are 2 X different wires included). Great sound isolation whether you choose Comply or the wide range of others included in the box.
Sound
The big one – are they any better than similar priced earbuds? My price point is around £40 and I have spent heaps on trying to find good quality, cheap earbuds. They do exist, but these genuinely blow them out of the water! With the silver (Bass) filters with no damper; I cycled through my favourite tunes on IPod touch & Oneplus 3; in a variety of formats/quality.
The fidelity, ‘sound stage’, bass & clarity in on-point. They make me smile when a song kicks in, and one can hear a singer breath between notes; or previously unknown details you hadn’t heard. The silver filters seem to deal with folk/acoustic music fine too – don’t think you will
need to keep changing them.
Playing through a Bluetooth adapter had no adverse effect on sound quality; even helping boost volume a bit for quieter devices (looking at you Oneplus 3).
Summary
These are genuinely awesome earphones which are great value for money. It is clear that they are produced by a small company that is passionate about sound and their products . Add in the best customer care I have yet to experience, and the conclusion is simple –
Trinity Vyrus are incredible earphones – they will make you smile!
I am a gold and damper user too. These are my most recent acquisition and what a bargain! The build quality is fantastic, apart from a slight quirk, my right hand cable occasionally separates from the iem. This is not a regular occurrence, but has happened more than once - and always when I am in the zone and most comfortable!!
They are especially wonderful with acoustic music, especially female vocals and sparse instrumentation.