I'm not sure about the WM1A bit the A45 requires the files to be in a folder called "MUSIC" in the root directory of the SD card. If you already have that I don't know what the problem could be, sorry.

Hidizs did get back to me and said that they would send my missing case, which I appreciate greatly. I only wish they'd replied back in December as I'll probably have to wait until CNY has finished and returned to work. I can imagine that it won't arrive until around late Feb early March, which...

Yeah, when my AP200 died (it wouldn’t Boot and the screen went black after the boot up logo) they kept me going through a string of tasks that were really frustrating. What happens if you do this, or that, what’s on the screen when you do this. To which all of my answers were “the screen goes...

Thanks for the answers, maybe that’s what they meant but they definitely worded it as them wanting a picture of the items I received. I never kept the box that they sent it in but there was room for a leather case to go into it or even another player, I think. Regardless of any resolution it’s...

Hidizs support are useless. They finally replied to my email regarding my missing leather case and armband with the request to take a picture of what I received so that they can check their records and see what to do. I know what a leather case is, and if I was trying to get a free leather case...

Hidizs finally responded to my multiple comments and messages. Took them over three weeks but they did. However, the response was just to send another email to their support. And now they haven't replied to that.

I received my AP80 around Christmas and haven't had much time to use it due to it being a busy time of year. First impressions are good, though. I was however disappointed that the leather case I paid for wasn't included what they sent my player and even more disappointed that my comments and...

Hopefully you just provided the original poster with the answer they’ve been waiting almost 13 long, long years to hear. If so, bravo to you, good sir :stuck_out_tongue_closed_eyes: