Dear iFi Audio, Could you tell me the polarity of the iPower Plus AC adapter? Mine is Ver.1.2 with 2 pins IEC 320 so there is no sign of polarity. Please advice. Thank you,

Spent 4 years developing and waiting and this situation is very shame....:triportsad: I am a happy Pro iCan user but I need to think twice or many more... Is there anyone who doesn't have any issue at all and happy at this point?

Thank you for all of your comments on my questions. I was thinking to use iDSD Pro's volume as an attenuator and use iCan Pro's volume as a main volume with the remote (as iCan's volume never goes above 9 O'clock position for my system), but if the remote signal is the same for both my plan...

Hi iFi Audio, I have 2 questions about the IR remote function of iDSD Pro. 1) What can we do with the remote? Only Volume Up/Down like iCan Pro? 2) Do iCan Pro and iDSD Pro remote influence each other? I mean if I turn volume Up, then iDSD Pro also reacts volume up? I have iCan Pro and if I...

I secured Grade A WE JW-2C51 and GE 5670 pairs. I got them for spares and am not rolling them now but only when the current GE 5670 becomes weak. WE was 175 USD and GE was 30 USD. As you say, GE is still very reasonable and I bet WE won't make 6 times better than GE as their price difference...

  As Japan version AC Adapter is not iPower Plus but 3rd parties normal switching AC Adapter (Adapter Tech, STD-15060) due to the domestic regulation, I decided to connect iPurifier DC to Pro iCAN. But with this connection, iPurifier DC gets quite warm, is it OK if it gets warm?

Thank you for the detailed explanation! BTW, what is the Output Impedance value of Balanced Out on the back panel (not headphone out but Pre-out) of Pro iCAN?

My Pro iCAN is now about 200 hours and the sound is very good now. I love this product and happy with spending 250,000 yen to became an owner.   I use it as a preamp connected by Balanced from Weiss DAC2 and to MC275 and making a wonderful sound! Very liquid and airly sound I had an issue of...

  I created a ticket for missing C14-C7 adaptor and iFi tech support replied it is not included in Japan version since the adaptor is not certified to use in Japan. So, it is not included in all the packages depending on the country you purchase it.   So, iFi's previous reply in this thread...

Thanks for your reply! Mine is getting better now. I think it is about 80 hours now. Now I started liking tube+ mode. (I used like tube mode) It was not very clear bass but it is now clear and tight. I think mine is now burned in.

 Thanks for your reply. I understood. I might try it as I have some unused power cable left to try, maybe good to try it after enough burn in. Do you know how many hour we should burn in this amp?

  I was not thinking about changing the PSU but wanted to know if iPurifier DC has benefit for Pro iCAN or not. And my understanding is it is not recommended as the enclosed AC adapter is low noise enough. Is my understanding correct?

Thanks for your reply!

Did the cable change improved the sound for iFi adapter/Pro iCAN? I just wanted to hear your impression.     Quote:

Hi iFi audio,   I have a question about iPurifier DC. Does it fit and OK to use for Pro iCAN in terms of the current limit 3.5A? As Pro iCAN's AC adapter is 4A so just wanted to double check technically.   Also, it there any benefit for Pro iCAN's AC adaptor as it is already very low noise...

I understand that you just want the remote replaced which I really wanted when it happened to me. I don't know it works in Germany for this kind of initial failure but contact the right person in charge to solve it. It might be worth trying disconnecting AC adaptor for a while which might have...

I just received it and checked it is working as expected. Don't know why it is fixed but I am happy as it is playing a good music now.

I pointed the remote just 10cm or even closer in front of the receiver. I will receive it back soon and will test if it works.

I sent back the whole package to the shop I bought for verification and I just received a call from the shop that he could not see the issue I had at home.... They said the remote works as you explained. Holding button moves the volume knob and it take about 12 clicks to reach 12 O'clock...

What is STS?   The battery is the new one in the package which had a plastic sheet to prevent draining. I don't have a spare battery to test... Also, one click moves so small amount of level. Needs more than 100 times to move 0 to 12 O'clock.   However, I will send back the whole package to...

Thanks for your reply. I rang the distributor in Japan and told the situation. They also said by keep pressing the button would move the volume knob but mine doesn't act this way. It only moves the knob one click distance. And they sad it is not not normal but an initial defect.   However...

Thanks for telling me. I have to click more than 100 times to move volume from 0 to 12 o'clock position....   I contacted my dealer and they asked me to return a whole set to check it.... It sucks!! ....I wished to receive only the remote.... But I will send back anyway. Thanks for sharing it.

I recently bought Pro iCan for mainly a Pre-amp use. I used to use Khozmo passive preamp but it started to create a big noise when changing volume levels. I was fine with the sound but had to replace it as it might damage speakers or power amp in the future.   I started to use Pro iCan only 3...