Is the utws5 still not available in the US market? I'm only seeing the 3. Is the 5 some sort of stepping stone product that won't get a US release but the next iteration will?

ok, took your guys' advice and set my soldering iron as low as it would go. 200C. it wont even melt rosin core leaded solder at that point. increased to 225, same sort of thing but it did start to melt the solder. 250 seems to be the lowest i can go without having to sit there holding perfectly...

i tried soldering one jack at 350c and another at 400c. at 350 it took too long to get the wire/jack heated up and the solder kept just balling up on the iron. on the 400c attempt it melted fine and all but i couldnt get it to stick on because the wire's sleeving kept melting and getting...

alright i'm at my wits end. I am using the double helix 4 strand cable and trying to solder it to a 2.5mm jack. The sleeving on it is WAY too delicate, and it melts away/together with other strands as I try to solder it. It got all screwy so I tried removing it and the jack itself melted apart...

no glue/epoxy inside the connector?

Still hoping someone in this thread has used the eidolic connectors.

so this is probably a real dumb question. I did look through all the gallery images to see if I could make this out from someone's pic but no luck. The eidolic connectors I have (2.5mm TRRS and 3.5mm TRS) seem to just be hollow barrels on the "wire" side. What do you guys do to plug that hole...

is there a particular cable (preferably from amazon) that you guys recommend for IEM/portable application? the cable i got from double helix is WAY thick and i dont want that hanging off my ears. It'll work fine for my non-portable pair but i dont want to use that for my IEM-to-es100 shirt clip...

Finally got my parts in. Unfortunately the cable I ordered is WAYYYYY too thick for portable usage (meaning, the insulation makes it way too stiff). I'll have to find some other cable to use for my little 1 footers. The rest of the parts seem good to go, so I'll try to figure out how to get...

How long does it normally take double helix cables to ship? I ordered April 15th, a shipping label was created the next day, but the order still hasnt shipped. They responded to 1 email I sent after a week and said "it will ship soon" but ignored my second email a week later when the items still...

well, dude, you were the straw that broke the camel's back. just placed a 150 dollar order. honestly though 80 bucks for a high quality hand made cable isnt bad at all (i'm making 2 separate ones). and thats with markup.

get a usb c dac/cable thingy. the apple one is objectively great/fine and cheap af usually.

norne is OOS and double helix and plussound want 20 bucks for a pair...theres no way those things are THAT expensive...

this has probably been asked a bunch of times, but is there a list of suppliers for 2-pin 0.78mm connectors? Looks like the smartphone market is switching to no headphone jack, and id really like a 1-1.5 foot cable thats 2-pin for use with my radsone ES100. I've found a couple but they want like...

anyone got measurements of the various hifiman models that look the same? I ask because id love to swap the headband off of the XX to something else. seems like it should theoretically be plug and play with the removal of a couple screws per ear cup. The headband is honestly fine but i hav a...

I dont know what they were thinking when they shipped this cable, but it is somehow of worse quality than one of those 3 dollar gas station aux cables. I'm looking for a cheap CHEAP (like <50 bucks ish) replacement for this cable, preferably about 6-8 feet in length. Something like what comes...

marked it on my calendar! i have a fiio k3 and jdslabs atom but i wasnt planning on bringing that stuff. I also have HSU Research HB1 Mk II speakers, but i dont know that paulson's would be OK with me bringing in something like that, or have somewhere for people to have a listen.

i bought a sumiko olympia. the pins work fine in my Mofi Ultradeck, but they did not work correctly in my audiotechnica headshell that i had on my old SL1300 as a replacement. Simplest solution: get a pair of pliers and just close up the female pin a bit, and the sumiko will fit just peachy...

following!

Fiio's support sends an automated reply to confirm receiving the mail. then generally someone reaches out within 24-48 business hours. Dunno how their actual RMA process goes, never had to RMA somethign specifically but I've utilized their support before, it is phenomenal. They are also...

for real, how are we supposed to get warranty/RMA support? My clip broke (metal hinge pin sheared on one side), it makes the ES100 quite useless to me. I've sent emails via the app, sent email via their contact form, and sent a facebook message and not a single reply from the company. At this...

just get the latest version from the website...

Ive sent Radsone 2 support emails asking them about my completely busted clip. The metal hinge for the clip has completely sheared on one end, so the clip is no longer functional. Need to remove the pin and replace it, basically, all the other parts arent damaged. Havent received a response or...

Hey Radsone, if you're monitoring this thread, would it be possible to have single press play/pause = call mute/unmute while on phone calls? I'm on conference calls a LOT and the es100 works fantastic for voice/phone but its really cumbersome and not quick to have to go into the android call...

that google doc isnt editable. You can add me. I can bring my radsone ES100 bluetooth device but i have nothing else of note. massdrop plus IEM but id rather not have everyone listening to those. and hd650's but everyone and their mother has or has heard them.