@Mediahound PM'd you.

@Mediahound I have sent a request to our orders team to check on this. It would also be helpful to contact them directly so that you don't have to use me as the go-between—sometimes I can slow things down if I'm busy with other projects.   email orders@audioquest.com

You can find dimensions on the product page:   https://shop.audioquest.com/product-detail.php?id=19   Dimensions: 165mm x 165mm x 300mm [6.5” x 6.5” x 11.8”] Weight: 1.1kg [2.4lbs]   I designed Perch to be taller than most headphones stands so that cables don't bunch up beneath the...

For those asking about our Perch headphone stand, it is now available for U.S. residents here:   shop.audioquest.com   If you are outside of the U.S., Perch will start to become available over the next one to two weeks from authorized AudioQuest dealers worldwide.   More info in this...

For those asking about our Perch headphone stand, it is now available for U.S. residents here:   shop.audioquest.com   If you are outside of the U.S., Perch will start to become available over the next one to two weeks from authorized AudioQuest dealers worldwide.   More info in this...

I am pleased to announce that our new headphone stand Perch is now available to U.S. customers via AudioQuest's online accessory shop:   https://shop.audioquest.com   AVAILABLE NOW | $79.95 | Free Shipping (U.S. only)     If you are outside of the U.S., Perch will be available through...

    Patience my good friends. We finished up our production on schedule as I mentioned here:   http://www.head-fi.org/t/824543/introducing-nightowl-carbon-nighthawk-carbon-next-generation-headphones-from-audioquest/165#post_13129158   During CES we said the ship-to-customer date would...

It's most likely not the cable.   Most (maybe all?) headphone manufacturers have these types of issues with smartphones. The problem 99% of the time is that there is dirt/dust/lint/debris in your headphone jack that needs to be cleaned out.   Turn your device off. clean out the jack...

For those in the USA needing to order earpads   https://shop.audioquest.com/

For those in the USA needing to order earpads   https://shop.audioquest.com/

And for our US customers, I'll just leave this here   https://shop.audioquest.com/

Hey, very sorry everyone for stepping in late for this earpad discussion. I've been in NY getting prepped for CanJam NYC which starts tomorrow.   I feel terrible that an argument erupted, and I have to take some blame. What I have said on these forums about the pads is what I believe to be...

Speaking of earpads...   I want to clarify our verbiage moving forward so that we all use the same terms.   In the beta, pre-release phase, we were referring to these pads as Utrasuede, Boost, and Classic.   We are going to change our descriptions of these to be more consistent and...

Cool. Thanks for the kudos.   Our UK dealers (they're technically not distribution partners) aren't necessarily going to know when things are coming into stock. It's great that they are geared up for selling pads!   We have a shipment of headphone accessories going from our California...

Liquid Wood is wood-wood. It's made by splitting wood into its component parts of lignin and cellulose. Then the two are recombined along with natural waxes. This process results in a change in the properties of the wood so that it is much more uniform and consistent. But even better is the fact...

  I certainly care about all customers regardless of country, and I know that our staff around the world feels the same way.   The reason that we cannot sell direct in Europe is due to the fact that we are set up as a business to business corporation locally. We do not have the registration...

Hey all.   AQ is running a contest during the show. Check out the post.   Looking forward to seeing you all there.

Hello Head-Fi,  Going to CanJam NYC? Want to win a prize? Here is your chance to win some AudioQuest Gear!   To celebrate CanJam NYC, AudioQuest is holding a game we call PLAY ON! Throughout the day on Saturday, February 4th, we’ll post challenges on our Instagram page. Increase your...

I have been getting many requests for information about noise isolation with NightOwl.   So I wanted to share a study I performed during development that shows what level of performance to expect compared to other closed-back headphones at various price points.   This test was done inside my...

  I can put together some comparison graphs for public consumption after CES if anyone finds that useful.   But my personal opinion is that the smart thing to do is buy the original NightHawk now while they're on sale. Then if you want, buy the new pads and cable separately directly from AQ...

They are in stock and available now in our three main regions (North America, Europe/EMEA, Asia/Australasia)...basically worldwide.   For example, here's the amazon.com listing for NightOwl: http://a.co/2un53TF   However, it is up to our distributors in each region to make them available to...

Really sorry for being Scrooge!     About the new boost pads and ultrasuede pads...   I really wanted to have them available for purchase directly from our website starting on Dec 1. And there is no technical reason that we could not have done that.   But we have not turned on that...

With the new pads and new cable, one should get the same performance from the original NightHawk as NightHawk Carbon.   Contact info@audioquest.com for now if you would like to place an order for any of those items. We do have stock, so they should be able to place the order and ship them out...