I send them an email regarding my Monster Turbine "in-ear speakers" on the 17th of february and I still haven't received a reply. I am still young and don't have a lot of experience with customer services but this seemed a bit long to me. I called the phone number for Dutch customers today...

Hey everyone,   I've recently bought a pair of Dr. Dre Tour IEM's because I liked the way they looked and were on sale. I like the sound but it just doesn't fit well and it doesn't isolate well either. I will be returning these and will be on the lookout for a new pair.  My budget is...