Hello, I need a balanced cable for my dx300, it would be for a denon adh 9200, some recommendation, since they are neutral headphones, some cable that enhances the low frequencies. regards

You can ask to see when they solve the streaming problems every 10 - 15 minutes, it is a bit frustrating, I have spent 1299 euros to have this problem, I come from a fiio m11 pro and if I knew it I would not have changed it. Greetings and thank you.

Hello, I am selling my kann with an invoice and in perfect aesthetic condition, always in the case and with the plastic protectors 850

Hi, in the menu I have it disconnected, with what you say means that it is still connected. How can I go about disconnecting it?

Good morning, yesterday I was playing tidal and qobuz and the only way that the playback did not stop was to turn on the screen every 10 minutes, if you leave it for more time with the screen off every 15 minutes the wifi is disconnected and you have to play again

Hello, good afternoon, I bought mine at the official distributor sarte audio in Spain .... with the two-year warranty and invoice ... I have firmware 1.01cm which is the latest version.

Hello, I am in Spain, Balearic Islands, as proof I have changed the Wi-Fi channels of my router with no luck, the problem I have is that every 15 minutes I have to restart both Qobuz and Tidal, ak coonect is disconnected, even if I have it connected or disconnected does the same. I hope they...

I am having cuts every 15 minutes with ak connect disconnected, someone can give me a hand, it is a bit frustrating that every 15 minutes you have to start the playback, sir from astell kern when you are going to solve these problems, I think it is time to know put the batteries !!!

hi, i have to buy a dap for my adh 9200 with streaming and sd card, any recommendations

Good afternoon, thinking of buying a balanced forza cable, one question, because of the 3.5mm output I have considerable power with Kann alpha, there is so much difference from the balanced to the unbalanced output, and if there are any differences, are they? Greetings.

good morning mr from ASTELL KERN you have made an excellent product but mediocre software, please troubleshoot your magnificent and affordable dap kann alpha

Good afternoon, today I have received the denon 9200 and I cannot be more happy, I have a couple of doubts, I would like to find a 2.5 or 4.4 cable I do not care, it would be to pair with my kann alpha. I was surprised by how easy they are to move because of the 3.5 output through kann alpha, I...

Good afternoon, I have wifi drops and wifi cuts, when are you supposed to fix this !!! otherwise I'm delighted, it sounds scandalous, but these software problems are unforgivable.

exactly that is the problem that I have, I think that the software is not well polished, if they do not solve it then we will sell it and buy a fiio m15 that apparently works well

hi, i'm looking for closed headphones to use with kann alpha, i'm currently using aeon closed with very good results, but i would like to try something different, which beyerdynamic model would suit you? Regards.

I am having many problems with the Wi-Fi connection and bluethoot, before they have spent a fiio in m11 and m11pro and perfect in that sense, so that that there are interferences I do not think it is the problem, I am reading here that people have many problems. I am thinking of selling it too...

the connection is bluethoot is 5.0 long range, it is supposed to hold many meters, well my kann the maximum that it can hold stable is 3 meters.

Hello, I have it deactivated now and it also cuts off at 10 or 15 minutes

It could be, when I buy it I updated it and did not try it with the previous one, if it is not annoying you can test the connection by bluethoot to see if it works correctly

Good morning, I am having many problems with the Wi-Fi and Bluetooth connection, the Wi-Fi is very unstable and I suffer many stops streaming with Qobuz and Tidal, I have restarted the dap and I have changed the Wi-Fi channel of my router for a less congesting one but it continues Likewise...

Good night, someone is having problems playing through tidal or qobuz, I have cuts and I get a playback error. I imagine it must be silly but every now and then it happens. Cheers