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  1. JasonNYC

    Astell&Kern new flagship A&Ultima SP2000

    I have reported this issue to the team. Will update when they are back in the office on Monday.
  2. JasonNYC

    New TOL A&K DAP : the AK Ultima SP1000

    I have reported this issue to the team. Will update when they are back in the office on Monday.
  3. JasonNYC

    Astell&Kern A&ultima SP3000

    Double tap to wake is a standard function built into newer versions of Android OS. Not sure if this could be changed. This has been requested, including by me as a long-time Plex Pass user. No ETA on when it may be added, but it is on the radar.
  4. JasonNYC

    Astell&Kern A&ultima SP3000T

    Per my post on August 30, there is a battery protection mode being added in the next firmware update coming around mid-September that will provide this feature.
  5. JasonNYC

    Astell&Kern A&ultima SP3000T

    Authorized Repair Center for Europe (located in Germany): DM Solution Ober der Roeth 4, 65824 Schwalbach, Germany Email: info@astellkernservice.de Tel : +49 (0) 6196 / 953 573 0 Business Hours: Monday to Friday - 09:00 ~ 17:00, Lunch time12:00 ~ 13:00 You can also contact Astell&Kern's global...
  6. JasonNYC

    Astell&Kern A&ultima SP3000

    Definitely a typo on the AK website. In the Google Play Store, 2.127.0 is the latest version of the Tidal app available for Android.
  7. JasonNYC

    ACTIVO P1 Digital Audio Player - Coming Soon

    Yes, this will use more battery. Gapless playback enabled.
  8. JasonNYC

    Astell&Kern A&ultima SP3000T

    Per my previous post on August 30, this option is being added via firmware update around mid-September.
  9. JasonNYC

    Astell&Kern A&ultima SP3000

    Per my previous post last week, this option will be added in the next firmware update expected mid-September.
  10. JasonNYC

    ACTIVO P1 Digital Audio Player - Coming Soon

    The OP asked about a unified interface combining what he played on the player and what played in the app which is what I was responding to. Completely different than using app widgets, unless I read it wrong. A request has already been passed along about customizing the home screen and...
  11. JasonNYC

    ACTIVO P1 Digital Audio Player - Coming Soon

    That's due to DRM in the streaming apps. We don't have access to that to make it available outside the app.
  12. JasonNYC

    ACTIVO P1 Digital Audio Player - Coming Soon

    To be fair, Sony is a multi-billion dollar corporation that has been in the Android smartphone business for years, so they have a ton of experience and resources already dedicated to Android development compared to Chinese and Korean HiFi brands. Their TVs also run Android/Google TV, so they...
  13. JasonNYC

    ACTIVO P1 Digital Audio Player - Coming Soon

    The P1 is available for purchase again on Amazon - https://www.amazon.com/dp/B0DCJL23QK
  14. JasonNYC

    ACTIVO P1 Digital Audio Player - Coming Soon

    Not sure what the issue is. We have plenty of stock, so I am assuming something on Amazon's end? I don't currently have access to the Amazon store. I unfortunately will not have an answer until the team is back in the office on Monday morning (Sunday night here). Will share an update when I...
  15. JasonNYC

    ACTIVO P1 Digital Audio Player - Coming Soon

    Sorry, I thought I had responded to this earlier and see I did not. The P1 was submitted to Roon for Roon Ready certification before going on sale. Still waiting for certification to be completed and do not have an ETA on when that will be completed by Roon. For Roon ARC, unfortunately it is...
  16. JasonNYC

    Astell&Kern new flagship A&Ultima SP2000

    Correct. I have been stressing this and the need to update the embedded app for this reason on older devices.
  17. JasonNYC

    Astell&Kern new flagship A&Ultima SP2000

    agreed. I requested a status update with the dev team to find out the latest and will share when I have additional info.
  18. JasonNYC

    Astell&Kern new flagship A&Ultima SP2000

    updating the built-in Tidal app is being looked into. Unfortunately I do not have additional information on if/when that will be completed.
  19. JasonNYC

    Astell&Kern A&ultima SP3000T

    Yes. I posted the info in the SP3000 thread. In addition to the above items for thr SP3000T, the SP3000 will also get the VU meter added.
  20. JasonNYC

    Astell&Kern A&ultima SP3000T

    Next SP3000T firmware update will be released in September. Some of the updates included in the next firmware update are: Fixed Apple Music Issue allowing latest version of app to be installed Add battery protection mode Add charging settings in USB DAC mode - ability to turn battery...
  21. JasonNYC

    Astell&Kern A&ultima SP3000

    Next SP3000 firmware update will be released in September. Some of the updates included in the next firmware update are: Added VU meter option (Currently available on SP3000T only) Fixed Apple Music Issue allowing latest version of app to be installed Add battery protection mode Add charging...
  22. JasonNYC

    ACTIVO P1 Digital Audio Player - Coming Soon

    Confirmed this issue will be fixed in a future firmware update. Currently do not have an ETA on when the fix will be available.
  23. JasonNYC

    Astell&Kern A&ultima SP3000

    Try a soft reset. While the player is on, press and hold the power button for 10 - 15 seconds until the player shuts doen and restarts, then try the firmware download again.
  24. JasonNYC

    Astell&Kern Launches KANN ALPHA Digital Audio Player

    I would recommend trying a different cable or a different USB port on the PC.
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