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  1. FiiO

    [FiiO UTWS5] True Wireless Bluetooth Earhooks as Usual,Coupled with Independent AK4332 DAC(New Arrival of FiiO UTWS5 all over the World 2022-04-30)

    Dear friend, 1. Please try to clear the pairing for both devices and reconnect. 2.Why Bluetooth Headsets Are Terrible on Windows PCs: https://www.howtogeek.com/354321/why-bluetooth-headsets-are-terrible-on-windows-pcs/ Best regards
  2. FiiO

    [FiiO BTR7] Portable Bluetooth Amplifier, Color IPS display,High-performance DAC ES9219C*2,THX AAA-28*2 amps,3.5+4.4mm outputs,One-click “dongle” mode, Qualcomm QCC5124 Bluetooth chip(BTR7 is on the way to our worldwide sales agents! 2022-8-3)

    Dear friend, Thanks for your interest in our product. The BTR7 has been sent to the seller in India as well: India: Headphone Zone As for PEQ, our engineers are preparing a detailed introduction. Best regards
  3. FiiO

    FiiO K9 Pro Hi-Fi DeskDop DAC&Bluetooth&Amplifier,XLR/RCA/4.4/Optical/Coaxial interface

    Dear friend, It can be detected correctly now? Best regards
  4. FiiO

    [FiiO BTR7] Portable Bluetooth Amplifier, Color IPS display,High-performance DAC ES9219C*2,THX AAA-28*2 amps,3.5+4.4mm outputs,One-click “dongle” mode, Qualcomm QCC5124 Bluetooth chip(BTR7 is on the way to our worldwide sales agents! 2022-8-3)

    Dear friend, I checked with my colleague and found that the seller in Mauritius hasn't booked the BTR7 from us yet. :sweat_smile: And if you have found any other local seller which may be interested in selling this products, please feel free to contact us. Thanks in advanced! Best regards
  5. FiiO

    FiiO K9 Pro Hi-Fi DeskDop DAC&Bluetooth&Amplifier,XLR/RCA/4.4/Optical/Coaxial interface

    Dear friend, Yes, this sticker is included for K9Pro ESS. K9Pro(AKM) doesn't include this sticker. Best regards
  6. FiiO

    [FiiO LF-RB] Magnetic Swappable Plug MMCX Headphone Cable

    Dear friend, We haven't heard about this plan from the product manager currently. Best regards
  7. FiiO

    [FiiO BTR7] Portable Bluetooth Amplifier, Color IPS display,High-performance DAC ES9219C*2,THX AAA-28*2 amps,3.5+4.4mm outputs,One-click “dongle” mode, Qualcomm QCC5124 Bluetooth chip(BTR7 is on the way to our worldwide sales agents! 2022-8-3)

    FiiO BTR7 is on the way to our worldwide sales agents! Dear respected customers, Thank you for your kind patience and constant attention for our BTR7. Delivery of the BTR7 has started from 3rd, August. Please kindly check this post for a daily updated list of countries / regions and agents we...
  8. FiiO

    [FiiO BTR7] Portable Bluetooth Amplifier, Color IPS display,High-performance DAC ES9219C*2,THX AAA-28*2 amps,3.5+4.4mm outputs,One-click “dongle” mode, Qualcomm QCC5124 Bluetooth chip(BTR7 is on the way to our worldwide sales agents! 2022-8-3)

    Dear friend, If you would like to connect two device at the same time: one via Bluetooth, one via USB, it is supported. But the BTR7 is only a Bluetooth amp, so it could not transmit Bluetooth signal and connect to Bluetooth headphone. Best regards
  9. FiiO

    [FiiO BTR7] Portable Bluetooth Amplifier, Color IPS display,High-performance DAC ES9219C*2,THX AAA-28*2 amps,3.5+4.4mm outputs,One-click “dongle” mode, Qualcomm QCC5124 Bluetooth chip(BTR7 is on the way to our worldwide sales agents! 2022-8-3)

    The new firmware V1.71 for FiiO BTR7 is now available! The following changes and improvements have been made to the FW1.71: 1. Added PEQ function (go to the EQ menu on the latest FiiO Control app for settings); 2. Changed the setting of aptX Adaptive to off by default (can be enabled on...
  10. FiiO

    [FiiO Q7] Portable Desktop-Class DAC and Headphone Amplifier

    Dear friend, I don't have further information about that currently as well. But our engineer are still working hard on the Q7 project. Don't worry. Best regards
  11. FiiO

    FiiO LC-BT2-FiiO’s latest Neckband sports Bluetooth cable

    Dear friend, Sorry to hear about that. You could try to hold the power button for about 30s to force a reset. If the issue remains, you could try the method provided by helmutcheese to see whether the issue remains. Best regards
  12. FiiO

    FiiO 2022 new product schedule(From JamesFiiO)

    Dear friend, Our engineer are working hard to add PEQ for FiiO Music now. Hope it will be avialable soon! Best regards
  13. FiiO

    [FiiOxJadeAudio KA1] Compact Portable DAC and Amplifier,ES9281AC PRO DAC, MQA rendering,RGB status indicator, Supports 32bit/384kHz, DSD256( v1.2 firmware is now available 2022-07-09)

    Dear friend, 1. Sorry no. 2. Sorry the firmware tool only has Windows version currently. We will report your feedback to the engineer as well. Best regards
  14. FiiO

    FiiO K9 Pro Hi-Fi DeskDop DAC&Bluetooth&Amplifier,XLR/RCA/4.4/Optical/Coaxial interface

    Dear friend, Since some user update the firmware for K9Pro AKM to their K9Pro ESS, we have remove the firmware download link for K9Pro AKM currently. The Power button/Multi-function button in the front panel could not turn off the K9Pro/K9Pro ESS. Long press to standby, long press for 2...
  15. FiiO

    [FiiO UTWS5] True Wireless Bluetooth Earhooks as Usual,Coupled with Independent AK4332 DAC(New Arrival of FiiO UTWS5 all over the World 2022-04-30)

    Dear hartphoto, Thanks for the feedback. We will report to the engineer for check about that. Best regards
  16. FiiO

    [FiiO UTWS5] True Wireless Bluetooth Earhooks as Usual,Coupled with Independent AK4332 DAC(New Arrival of FiiO UTWS5 all over the World 2022-04-30)

    Dear voicemaster, The 2pin version was on stock again few days ago in our Aliexpress store. But it has been sold out soon. We are still producing the UTWS5 so the 2 pin version will surely be available again. Best regards
  17. FiiO

    [FiiO UTWS5] True Wireless Bluetooth Earhooks as Usual,Coupled with Independent AK4332 DAC(New Arrival of FiiO UTWS5 all over the World 2022-04-30)

    Dear Nick24JJ, The codec and bitrate using in UTWS5 could not be shown in FiiO Control app. And I haven't heard from the engineer whether this feature could be added for UTWS5. We will try to report your feedback to them again. Best regards
  18. FiiO

    [FiiO UTWS5] True Wireless Bluetooth Earhooks as Usual,Coupled with Independent AK4332 DAC(New Arrival of FiiO UTWS5 all over the World 2022-04-30)

    Dear hartphoto, Does the issue happen when the charging case is fully closed? And please try to clean the charging contact to check again? Best regards
  19. FiiO

    [FiiO BTA30Pro] Create a Comprehensive Home Bluetooth System, FiiO's High Fidelity Bluetooth Transceiver BTA30 Pro! New firmware released in 2022-03-04

    Dear Gamerlingual, No, the BTA30Pro does not have battery. What feature would you need? Best regards
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