I bought a ZX300A from them a while back and although it took a while it arrived and was fine

I've stopped using Massdrop in the UK - it's 20% VAT on the product price plus shipping sometimes you have duty of 10-15% as well and then I believe 20% VAT on the duty. Plus a £12 Parcelforce "processing " fee. ridiculous.

Hi Pete There was a problem with the pre order app, its now been solved and you can use your code. Thank you for your custom. Regards Bob

Looks like you pay now though?

Rah pre orders available now yet I cannot find anyplace or way to enter my loyalty discount.........

I have to say I’ve made a couple of comments regarding IMR communications and changes or delays to release schedules in the past. Nothing extreme just a mild criticism. However when I read some of the responses, the level of service he offers I feel a little embarrassed to be honest and to be...

i think i now understand from the r1 thread.

I don't want to give airtime to some internal argument but to what does all this refer?

lets hope so!

Understand that running a small business must be tough. But the communications, although genuine, are poorly thought out and poorly managed. It's like he doesn't understand how to market or sell his product. Which I can forgive for a niche product that excels from a technical perspective.....as...

Many thanks will do

Well I've not received an email from anyone including Trycelery and I ordered almost immediately they were available......

I love the Symbio- started to use with all my iems

To be honest after the confusion and changes in direction following the Zenith issues I was kind of thinking this might have been managed better!!

Also cancelled