That's a mistake on our part, I sincerely apology for that.
I can either send you an electronic version of the C5 manual (in PDF), or mail you a physical copy of the C5 manual. Will drop you a PM to arrange a replacement ASAP.
That's a mistake on our part, I sincerely apology for that.
I can either send you an electronic version of the C5 manual (in PDF), or mail you a physical copy of the C5 manual. Will drop you a PM to arrange a replacement ASAP.
No need, mistakes happen, However I am a having a problem with the top part of my C5 near the top on the right side being a little loose, everything is working fine though.
That's a mistake on our part, I sincerely apology for that.
I can either send you an electronic version of the C5 manual (in PDF), or mail you a physical copy of the C5 manual. Will drop you a PM to arrange a replacement ASAP.
Also, my unit came with the top slightly loose, It will move up and down on the upper right side of the C5. It still plays and has no problems however it concerns me since it's under the headphone input and line out, I have no idea if glue is a good idea to keep it in place .
Also, my unit came with the top slightly loose, It will move up and down on the upper right side of the C5. It still plays and has no problems however it concerns me since it's under the headphone input and line out, I have no idea if glue is a good idea to keep it in place . or if I should get it checked out.
Hi all, my c5 (amp only) is having issues.... it will simply turn off randomly quite often and won't turn back on again until i plug in a cable to the charge in port. Battery is full, i think a short. Any thoughts on what to do?
Hi all, my c5 (amp only) is having issues.... it will simply turn off randomly quite often and won't turn back on again until i plug in a cable to the charge in port. Battery is full, i think a short. Any thoughts on what to do?
I didn't have the same issues as you, but I did have a problem with the two connectors (headphone jack and jack to source) losing connection and shorting out on me on a regular basis. I contacted Andy and went through a long and torturous process that took many months. I am in the US and discovered that the shipping cost to Hong Kong was between $100 and $130 depending on which carrier was used. This was cost prohibitive for me since it would be the same cost to buy a new amp. Andy was kind enough to offer to have it sent to a US location near where he would be for a conference. He took it back to Hong Kong with him for repair and then several months later brought it back to the States when he had another conference. He then shipped it to me. I had been without it for 4 months. Much to my dismay, the problem had not been fixed at all!! It was having the exact same problem as before. When I contacted Andy, he said that I would have to pay for shipping both ways to get it repaired. I didn't think that was fair seeing as they should have fixed it in the first place.
Very long-winded story there, but, my point is, if you live in the US, and your unit is under warranty (which mine was), you can pretty much forget about getting it fixed for a reasonable amount of money or in a timely fashion. I love my Cayin C5! I did buy a second unit that has been working fine. However, I now realize that if anything goes wrong, it will just have to go in the garbage. I think of these as disposable units.
Thank you for your replies! Yeah the HD series is looking nice to me right now, I have a friend with 600s so I'm gonna borrow them for a day, and see how I feel with em
Thank you for your replies! Yeah the HD series is looking nice to me right now, I have a friend with 600s so I'm gonna borrow them for a day, and see how I feel with em
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.