FWIW this is ER4SR I recently purchased from Amazon, came with the new package.

Oh man, I still visit this thread from time to time to see if there are any firmware updates to improve the reliability.

I had my infinity sent back almost three months ago for adding Mu shield and fixing the drop-out problem. They added the shield and allegedly replaced two resistors. They said they kept the unit playing for few days and it was working flawlessly. I received the infinity a week later. The...

The male XLR connector? As shown on pic it is AES and not USB.

After few email exchanges with LHlabs, obviously you must send the Infinity back to them for them to add the shield back, and opening the Infinity will just void the warranty (luckily they didn't ask me how did I find out the damn shield is missing), and they will cover up to $40 for shipping...

An LH rep replied my ticket a few days ago regarding my Pulse won't adjust the volume, and I told him the issue seemed to be fixed after power-cycles because my computer suddenly won't recognize the Pulse and the Mu-shield in my Pulse is missing. He seems to be helpful and said we will receive...

I think you are correct, now that I remember the mounting holes should connect to the ground plane that the clip touches.

At least in the vanilla Pulse, the shield is just clipped on the PCB, and I don't remember seeing metal traces that can touch and ground the shield.

  Another missing Mu shield infinity 2.0 report in.   I am one of the early backers in 2013 that got the infinity in the earliest batch (last Sep/Oct). Right now I am just disillusioned. This unit hasn't been very reliable, but I think they just did a really lousy job. As I opened it and...

Mine have the opposite problem when I adjust the volume, the sound will go off.  I flashed the firmware a Rep provided me today after several days waiting and the problem persists.    EDIT: After this post, I power-cycle a few times and see what happened. Voila now I have the exact same...

Thanks, I was indeed using ASIO, however youtube wont playback either(the video just freeze at the beginning). I'll try the infinity with my mac tomorrow.   EDIT: Just tried with my mac, it can also be recognized but it won't play back any sound, I've even reverted the BIOS of my PC still the...

Anybody have problems with their infinity under Windows 10? After changing the input source or power cycle, the computer sees the infinity but simply cannot play any sound. I'll have to power cycle multiple times or change the USB port until it works. I guess this is "drop out"? It was fine few...

I had issue with my Pulse Infinity(see my post couple pages back) that I had to update the firmware under their support page. https://support.lhlabs.com/support/solutions/articles/5000675085-pulse-mcu-firmware

I recently updated the MCU using microSD and my version is 1.26.

My Pulse Infinity might be dead. I tried to turn it on after a power outage and it stuck at the startup screen "Pulse DAC". Computer won't recognize it so I can't update the firmware. I am running LPS to it and the LPS and everything else is working fine. Very disappointed during this time of...

$1100 is less than the very early backer price, I would be very surprised if LHlabs offer even less.

Just received email from LHlabs asking nicely to write a review on their amazon page for the Pulse 2.0 chassis...

LOL

Yeah for the Infinity I would say the 1.0 chassis is too simple and the knob is pretty cheap. That's why I opt for 2.0. But for my 2.0 chassis the side screws are loose and when I tighten them up the top acrylic won't come off because it is too tight. That was a What moment for me.

The thing about the Pulse is the execution. The bug in the original Pulse was pretty bad and I am not entirely happy about the chassis build quality of the Infinity. People will have a feeling they have what they paid for during the campaign, but not at MSRP.

My Infinity has been on since I received it, so at least 500 hrs, the sound suddenly opened up a week ago, everything seems clearer. I didn't do critical listening though, I am not even sure if it is the Pulse that's changed or my Ragnarok..

http://blog.livedoor.jp/clio9330/?p=3   A Japanese backer posted some interesting stuff, including inside shots and power consumption for both Infinity and vanilla Pulse.

Just tried changing sample rate and listening very carefully, there is a very small pop changing to/from DSD using HD800 but it is way lower than the music itself and I don't see it as a problem, it is inaudible from speakers.

I haven't experience any pop from sample rate change yet, and I run it to Ragnarok then my speakers.

Yeah I think you are correct, I wasn't think straight.