Finally got a reply from Gary from JH Audio. No real response to the 4 emails I sent with no reply. It sounds like apparently they didn't get them, so I forwarded him the emails that I had sent before.    In any case, apparently my order is going to ship soon.  So I guess they didn't get...

Pretty ridiculous. I am pretty upset by it all, as was expecting to get a premium product which I paid a premium price, but that comes with premium service. From what I can tell, you get a good product (with many others of similar quality) and no service.  Service is pretty important these...

I ordered their top of the range Audio 16's, with a cable as well.  I live in Australia, so its difficult to ship their etc (Paid over 50 for shipping)   In any case, received an email 2 weeks after I sent my impressions saying that their weren't up to scratch (Weird as they were from the...