It is unfortunate that we have become the victims of malicious letters to the editor of 6moons from people who merely intend to harm our company. Nevertheless, we feel compelled to address some of the issues raised by this vicious campaign.
First, on the topic of safety, the following general principles are adhered to for all of our products:
* The enclosure prevents physical contact with the parts and electrical components.
* All generally accepted principles of safety are followed.
* The chassis is grounded. If a ground fault occurs the electrical energy is drained to ground. The chassis itself is insulated as well with a non-conductive material.
* All plugs, switches, etc. are standards compliant.
* All parts conform to safety standards.
We meet all the standards that we’re required to meet. Our products are safe and will not cause any harm when used as intended. We are covered under the proper liability insurance, so this is taken into account since product safety is a primary concern of ours. Again, there are NO product safety issues.
Second, all of our models are built to our specifications. Parts are arranged in a consistent layout from one amp to the next within model categories. Each model that is configured the same way, will sound the same. The layout includes separation of power supply and audio circuits. All ground points are run back to star ground. All components are mounted in the same place and position within the chassis in a specific model type.
We maintain that we build our amplifiers to the highest standards to achieve the highest sonic qualities possible.
Third, the circuit itself is our design and may look like another type, but the fact is that many tube electronics circuits look similar. The circuit, implementation, layout, power supply and other aspects of our design are ours. These have been arrived at to provide the best sonic qualities possible through countless hours of testing.
The circuit itself runs in class A during normal operation. It can cross over into other classes when overdriven. But, the primary aspect here is that we are looking for what sounds best.
Fourth, as to rumors of legal threats, we have never made any threats to anyone. This is pure rumor.
Fifth, we will make available pictures of our products to those customers who are interesting in seeing them. There is nothing for us to hide, but this aspect is getting blown way out of proportion.
Sixth, our amplifiers are covered with a bullet-proof warranty and we cover all amplifiers that we build, or have ever built, with the same warranty. If anyone has any issues with their Singlepower amplifier, we will service these without charge. The warranty is transferable from owner to owner.
Finally, as to patent issues, our patent attorneys are in the process of handling our patent claims. This is all we can report at this time.
I believe this campaign against Singlepower is a result of our rapid success and growth. Why has our business grown? Because when a customer gets one of our products they are satisfied with their purchase. There is an art to building great sounding tube amplifiers, it is a process that is difficult and requires much testing and hard work. We are satisfied with our design formula and feel this is the reason we achieve our end result, goal – sonic excellence. The outstanding reviews of our products prove the success of our efforts.
If you have any other questions for me, I ask that you give me a call so we can speak directly.
Mikhail
First, on the topic of safety, the following general principles are adhered to for all of our products:
* The enclosure prevents physical contact with the parts and electrical components.
* All generally accepted principles of safety are followed.
* The chassis is grounded. If a ground fault occurs the electrical energy is drained to ground. The chassis itself is insulated as well with a non-conductive material.
* All plugs, switches, etc. are standards compliant.
* All parts conform to safety standards.
We meet all the standards that we’re required to meet. Our products are safe and will not cause any harm when used as intended. We are covered under the proper liability insurance, so this is taken into account since product safety is a primary concern of ours. Again, there are NO product safety issues.
Second, all of our models are built to our specifications. Parts are arranged in a consistent layout from one amp to the next within model categories. Each model that is configured the same way, will sound the same. The layout includes separation of power supply and audio circuits. All ground points are run back to star ground. All components are mounted in the same place and position within the chassis in a specific model type.
We maintain that we build our amplifiers to the highest standards to achieve the highest sonic qualities possible.
Third, the circuit itself is our design and may look like another type, but the fact is that many tube electronics circuits look similar. The circuit, implementation, layout, power supply and other aspects of our design are ours. These have been arrived at to provide the best sonic qualities possible through countless hours of testing.
The circuit itself runs in class A during normal operation. It can cross over into other classes when overdriven. But, the primary aspect here is that we are looking for what sounds best.
Fourth, as to rumors of legal threats, we have never made any threats to anyone. This is pure rumor.
Fifth, we will make available pictures of our products to those customers who are interesting in seeing them. There is nothing for us to hide, but this aspect is getting blown way out of proportion.
Sixth, our amplifiers are covered with a bullet-proof warranty and we cover all amplifiers that we build, or have ever built, with the same warranty. If anyone has any issues with their Singlepower amplifier, we will service these without charge. The warranty is transferable from owner to owner.
Finally, as to patent issues, our patent attorneys are in the process of handling our patent claims. This is all we can report at this time.
I believe this campaign against Singlepower is a result of our rapid success and growth. Why has our business grown? Because when a customer gets one of our products they are satisfied with their purchase. There is an art to building great sounding tube amplifiers, it is a process that is difficult and requires much testing and hard work. We are satisfied with our design formula and feel this is the reason we achieve our end result, goal – sonic excellence. The outstanding reviews of our products prove the success of our efforts.
If you have any other questions for me, I ask that you give me a call so we can speak directly.
Mikhail
