I immediately return them back for repair and six weeks later received them back with the right driver still dead. It wasn't until that point that they finally offered to refund my money. Pretty absurd Considering the fact that they have them their possession for repair for a longer period that I had actually owned them.
Fast forward a week later and I purchased a new pair from Crutchfield. Unbelievably the brand-new pair that were still in a sealed box also had a dead right driver, they were DOA.
Crutchfield immediately offered to refund my money which I'm very satisfied with their customer service. I also contacted the VP of sales at Audeze Who had been dealing with my repair issue before simply to alert him of the fact of what had happened with the pair that I purchased from Crutchfield
Unbelievably I was met with a great deal of attitude. I explained to the gentleman that I was simply alerting him of the fact it was not asking for any recourse. Clearly there is a major quality control issue going on and it seems like the right thing to do would be for them to recall all of the headphones that are still in the market with retailers that have not been sold.
I'm not here to bash Audeze but thought that everyone in this community should be aware of these issues. Buyer beware when purchasing LCD-4's.