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Hello,I have recently bought an Omega wireless headset( and it is working great but for some reason I cannot install my Omega Wireless firmware (download from here: Every time I try to install it I get "Your device is not connected,please connect the device and restart the application".

But somehow I can still run the driver (the Omega software) with no problem and in the control panel(Using OS:windows 7 ultimate 64bit) I can see it there and it is set as default device. 


1.Has anyone been successful when installing it?

2.If so how did you do it? do I just need to install it? should the headset be on/off? should it be in normal or pairing mode? should the headset be connected directly to the pc? (if possible I want a detailed as possible solution) 


Thanks in advance.