Battery replacement is done by chord dealer - you don't need to send back to chord for that. Also it is ok to plug into charger all the time - although some report suggest linear power supply might still be beneficial despite Hugo being battery powered. The prices of DAP is over the top at the moment, I might just go ipod instead lol! At least the thing works & not insanely priced.
Edited by SleepyOne - 5/13/14 at 8:15am