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Oppo PM-1 Planar Magnetic Headphone Impressions Thread - Page 102

post #1516 of 3442
Quote:
Originally Posted by SpudHarris View Post


Can do that biggrin.gif Bushmaster ll came today and for the money it's amazing. Not sure if it bests the M-DAC as I will need time to evaluate but initial impressions are good. I'm favouring the Muses01 in pretty much everything at present (Fi-quest/ P4/PB2 do you feel 1611's are more neutral? I have plenty of them on class A adapters so will try eventually. Too many changes in my system coming up so need to do this over time...

 

I don't have the Muses 01, but from what I've read, that would be a better match to the PM-1 (for my tastes) than the more "musical" Muses 02.  I only have a tiny fraction of the op-amps in your collection, but yes, the OPA1611 are about as neutral and transparent as anything I have - which works really well (again, in my opinion) with the PM-1, when the iBasso PB2 is getting its signal from the Bushmaster MkII.

 

And I hear you... you're smart to introduce your changes piecemeal.  

 

:D

post #1517 of 3442

Anybody with a Concero HP here?

Could be a very nice pairing considering the voicing and efficiency!

post #1518 of 3442
Quote:
Originally Posted by keanex View Post
 

 

From my personal experiences with HiFiMan and my research all it takes is a customer service team that responds within 24 hours to be better than HiFiMan. I waited 48 hours with my RE0 that always fell apart. I last checked the HiFiMan CS reputation threads a year ago and I wasn't the only one with huge build concerns and even worse customer service. 

 

Things may have changed, I hope they have, because the products I've tried have sounded great. 

 

I have no issue with the customer service or overall build quality of hifiman products. I've had five different HFM products without issue. I do understand that they had a recall. But I appreciate that they were very active and forthright about it and even created a customer service thread right here on headfi. It's nice to get regular responses from them when they were bring the 560 to market. This was not Oppo's approach for better or worse.

post #1519 of 3442
Quote:
Originally Posted by MattTCG View Post
 

 

I have no issue with the customer service or overall build quality of hifiman products. I've had five different HFM products without issue. I do understand that they had a recall. But I appreciate that they were very active and forthright about it and even created a customer service thread right here on headfi. It's nice to get regular responses from them when they were bring the 560 to market. This was not Oppo's approach for better or worse.


I think that HiFiMan has become more serious about customer service and product faults than they were in recent years. The shoddy build quality of the original RE0 is legendary, and HiFiMan did very little to remedy that unti Head-Fi started taking them more seriously upon the rise in popularity of their new full-size offerings. Some of their earliest DAPs were lacking in quality materials as well, but the company has made strong gains since they first entered the worldwide market.

post #1520 of 3442

I didn't really get on board with HFM until they came out with the r2 of the he400. Since them I've been quite involved with them and have owned many of their products. I have been impressed with them since that time. 

post #1521 of 3442
Quote:
Originally Posted by ssrock64 View Post
 


I think that HiFiMan has become more serious about customer service and product faults than they were in recent years. The shoddy build quality of the original RE0 is legendary, and HiFiMan did very little to remedy that unti Head-Fi started taking them more seriously upon the rise in popularity of their new full-size offerings. Some of their earliest DAPs were lacking in quality materials as well, but the company has made strong gains since they first entered the worldwide market.

 

That's good to hear. When I had my RE0 they only had, to my knowledge, one person on their customer service team handling everything. 

 

Anyway, I forgot this is an impressions thread...Let's get back to it!

post #1522 of 3442
Quote:
Originally Posted by MattTCG View Post
 

 

I have no issue with the customer service or overall build quality of hifiman products. I've had five different HFM products without issue. I do understand that they had a recall. But I appreciate that they were very active and forthright about it and even created a customer service thread right here on headfi. It's nice to get regular responses from them when they were bring the 560 to market. This was not Oppo's approach for better or worse.

 

Say wha? I ragged a bit on them for the long delay, but at least the time was used to make a solid, great sounding product....and they stuck spot-on to their release date of mid-April almost to the hour.

 

Oppo does not need a customer service thread here because they got it right before they released it. I admire HiFiman for redesigning the framing on the 560 and the current upgraded models (the metal framing on my HE-5 and 5LE broke).....but to have to issue a statement "if there is anything wrong with the HE-560 you receive, please contact us" hardly inspires confidence.

post #1523 of 3442

The pm-1 looks pretty good out of the gate, but in fairness it will take a few months out in the wild to be truly tested. If everything looks great well into the summer months, then my hat is off to Oppo for a great release.

 

Hey, it looked good enough for me to order one. :wink: 

post #1524 of 3442

You will love them!

post #1525 of 3442
Quote:
Say wha? I ragged a bit on them for the long delay, but at least the time was used to make a solid, great sounding product....and they stuck spot-on to their release date of mid-April almost to the hour.

Oppo does not need a customer service thread here because they got it right before they released it. I admire HiFiman for redesigning the framing on the 560 and the current upgraded models (the metal framing on my HE-5 and 5LE broke).....but to have to issue a statement "if there is anything wrong with the HE-560 you receive, please contact us" hardly inspires confidence.

Well they are the very first production units. Not even the first official batch so I guess such statements are in place partly.
Saying that I've had build quality issues with both the HE-6 and RE-400 BUT they were resolved promptly by their customer service.
But I really hope the 560 will be my first Hifiman product to work perfectly for a long time...
So in conclusion, the customer service is great but the products leave a bit to be desired... At least initially. I do believe their quality has been improving over time.
Edited by conquerator2 - 5/1/14 at 6:15am
post #1526 of 3442

I think it's easy to compare a huge company to a small boutique one and say, "wow the big company is more timely, more professional, and less hassle". Well of course they can be, they have a few magnitudes more money and resources to throw around.

post #1527 of 3442

^^ I agree. But with the success HFM has had over the past few years, the expectations will become higher. 

 

The pm-1 is now in GA. I wonder if fedex might deliver it a day early. :veryevil:

post #1528 of 3442
Quote:
Originally Posted by MattTCG View Post
 

^^ I agree. But with the success HFM has had over the past few years, the expectations will become higher. 

 

The pm-1 is now in GA. I wonder if fedex might deliver it a day early. :veryevil:

How much success really, though, in relative terms? Is it anywhere near the gargantuan growth of something like Oppo Digital?

 

I mean heck, look at the PR compaign Oppo is able to pull off with PM1, it's insane, possibly the biggest audiophile headphone PR campaign since HD800.

post #1529 of 3442
Quote:
Originally Posted by jerg View Post
 

How much success really, though, in relative terms? Is it anywhere near the gargantuan growth of something like Oppo Digital?

 

I mean heck, look at the PR compaign Oppo is able to pull off with PM1, it's insane, possibly the biggest audiophile headphone PR campaign since HD800.

They run a great marketing program. This company knows how to market and manufacture really good products. A modern day success story.

post #1530 of 3442
Quote:
Originally Posted by Frank I View Post
 

They run a great marketing program. This company knows how to market and manufacture really good products. A modern day success story.

Indeed. I'm sure most other audiophile companies eyeball Oppo with at least some degree of jealousy mixed with respect nowadays.

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