Originally Posted by Musica Amantem
Hi! Thanks for your assistance.
In my new laptop I used the std 2.0 usb port, not the 3.0 ports. When the driver install routine is about to confirm normal mode it just stays there for a while and then reports it was not able to reach normal mode.
When I tried to flash the firmware in my old laptop, I could not find the DFU files at all, although these were supposed to be there. The computer could not even recognize them, I guess?
So, in my old laptop that used to have the original drivers working fine, there's no DFU files available. In my new laptop, the drivers won't even install as these cannot reach normal mode, or something like that.
I'm really lost here.
hi, the firmware update require to "uninstall driver" since it will use another generic driver for DFU mode
each driver version are associated with very specified version of USB firmware, if you mismatch them the sound will be significantly degraded and the whole system may not work at all
after any step: uninstall driver, install firmware you need to restart both the dac and pc
so they use different driver for dfu mode and normal mode, i used to have many agd dacs and used them since the first version of usb32 version
everytime agd update their website with new driver version, it means they have a new firmware, you will need to email them for latest link of firmware
one more thing is after installing driver you must not delete the installation driver folder, the asio via ks driver is stored in that folder
for your case i think you need to find a way to uninstall the control driver first before attemping to update firmware and new driver
always update firmware first prior to update driver