Originally Posted by elmoe
You should, because it's not like it'll cost you anything more to do it, but frankly it's hopeless since you accepted the returned package (or had someone accept it for you). You should contact an admin and get this member banned though, because unlike what some say in this thread, if you sent a working product and he sent it back broken, he IS a scammer.
Total waste of time. It would have been much easier to accept your fate and move on, 88. Lots of angst for something you can't control. You're not out much of anything except your time and shipping.
Don't get me wrong, I do side with you here as it sounds like the amp is fine. Is it? Resell the amp if it's working. If not, I don't think the buyer is mistaken in wanting a repair or return, especially for a modified item. It's simply unfortunate but vintage doesn't mean anything here. It was understood by both of you to be used for it intended purpose and not destined for static display.
If in fact it wasn't working within 3 days while not having been tampered with, I would have marked it down to bad luck and moved on. If the buyer created the failure or there wasn't one, it's a bitter pill but hold your nose and swallow. There is a reasonable expectation of a buyer here as well and functioning for more than a couple days would be a reasonable one onless sold as is. You seem a reasonable sort but your argument with the buyer escalated to somewhat unreasonable on both sides from pushing each other and you not wanting to help him in any way if the unit had a problem, especially a modded one.
All this refusing, escalating or reopening the case will just be more wasted time and frustration. Refusing the amp would would have just tied up your funds even longer. It's great to be right, which I suspect you mostly are as a 3rd party looking in from one side but it would be extremely frustrating to waste more time beating your head against the wall. Trust me, it will feel better once you stop. Sorry to hear of your problems with this transaction but I bet it will go great next time. The sooner that happens, the better you'll feel. Just relating my experience from hundreds of Paypal transactions of both selling and buying.
Edited by goodvibes - 4/13/14 at 12:51am