I begin to be really worried about my package (TG-38s) from Dasetn.
(Ordered 28th april, package send 2th may).
I decided today to go and ask directly to my local post office with the tracking number you provided me and they told me to ask the seller because the package seems to still not enter France country yet. So there is a huge problem, as there is now almost a month and the package has still not leaved china country! Maybe the package has been stolen between leaving china or something.
Anyway, I asked Dasetn a second time because the first mail since few days still has been ignored (like many of you).
This will be my last one, and probably my last order from them. At the beginning, I really would like to order 2 more earbuds from your store but this problem has to be solving first, as I don’t want to pay again for nothing.
Yet customer support is close to zero. I think I will maybe buy another batch from aliexpress this time. I don't have hope to receive one day my package from dasetn, which I definitely not recommand.
I will maybe change my mind if they do something or offer me a pair for free or other something commercial, because this isn't acceptable.
Wait and see..