or Connect
Head-Fi.org › Forums › Help and Getting Started › Introductions, Help and Recommendations › Logitech Headphones Not Working
New Posts  All Forums:Forum Nav:

Logitech Headphones Not Working

post #1 of 2
Thread Starter 

So I recently bought the following headphones : Stereo USB Headset with Microphone & On-Ear Controls H540 - Logitech

I cannot get them to work with my Windows 7 Home Premium OS (x64 bit) computer however. When I plugged in the USB port is said it installed the drivers and when I go into my device manager the drivers are indeed installed.

I've also tried plugging the headphones into all the usb ports in my computer but none of them worked. When I go into my audio manager in the control panel, I cannot set my new headphones as my default playback device. I tried restarting my computer but this did not fix the issue either.

My old logitech headphones worked, but they were about 2-3 years old and I just recently broke them. I bought 2 new pairs of headphones and neither works so I know it's not the actual headphones but rather something with my computer or drivers.

I've tried reinstalling the driver a few times too but nothing worked. My computer has the following audio drivers according to device manager (All of which are updated to their latest drivers):

AMD High Definition Audio Device
Logitech USB Headset H540
Realtek High Definition Audio

and extra info about my PC that I could find:

Computer Brand: Cyberpower
Intel i5 3.4ghz Processor
 

And extra notes:

 

1. Other devices work in the USB ports just not the headphones.
These headphones work immediately when plugged into my dad's laptop.
(He has IDT High definition audio codec Driver)
and a Intel(R) Audio driver


If someone could please help me that'd be great! Thanks.

post #2 of 2

It's driver error. It does not matter what other sound card the computer has. Did you try plug the headphones on different USB port?

New Posts  All Forums:Forum Nav:
  Return Home
Head-Fi.org › Forums › Help and Getting Started › Introductions, Help and Recommendations › Logitech Headphones Not Working