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Westone Warranty

post #1 of 3
Thread Starter 

I have bought a Westone 2 that have broken. After reading Westone's warranty, it states that to claim warranty, it must have been purchased from a authorized westone retailer. I bought mine from eGlobal, which is not listed as an authorized retailer. Is it still possible to claim warranty?

post #2 of 3
No
post #3 of 3
Quote:
Originally Posted by Aazo View Post
 

I have bought a Westone 2 that have broken. After reading Westone's warranty, it states that to claim warranty, it must have been purchased from a authorized westone retailer. I bought mine from eGlobal, which is not listed as an authorized retailer. Is it still possible to claim warranty?

Sorry for digging up an old thread, but I have bought Westone W3 earphones from an unauthorized retailer before.

There was no warranty but they broke AFTER 2 years anyway. Westone would still repair them with a cost, it was under $30.

 

On the other hand, my UM3X, bought at almost full msrp got one free re-case under warranty and 2 paid repairs after warranty had ended.

If you use it carefully, it is probably ok to buy from cheap, unauthorized retailers.

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