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Thread Starter 

I have enjoyed my hifiman he-500 for a bit over a year now. I couldn't have been more satisfied... Until yesterday. Suddenly my headphone is experiencing crackling on the left side on tracks that used to play perfectly fine. I tried to detach and reattach the connectors, use a different amp, change the cable... All to no avail. It is as if there is electrostatic accumulated on the transducer. frown.gif

Have any of you experienced and ideally solved the same issue?

Gave any engaged hifiman customer service and what was their response? Given that I gave my headphones since dec 2012 or a bit more than 12 months, I wonder if they will cover it if it can be solved.

Thank you!