First off, I want to thank the Headfi community for having introduced me to the HJE-900's roughly a month ago. Simply put, these IEM's surpassed my expectations in every way. I loved them. I ended up having to order them from Japan.
The product worked flawlessly for the first 3-4 weeks. I preferred them over my audiophile audio technicas as well as my speakers. However, roughly a week ago, the sound on the originally left driver decided to go out. To ensure that the issue was not the cord, I switched the two drivers, only to discover that the cord wasn't the issue. The sound would come back sporadically and then randomly die out. When the sound does come back on, the levels in the two drivers seem uneven - the driver that had originally died out, produces a lower volume and bass. However, at times, it seems like the left driver has never been broken.
I had tried leaving these headphones in a bag of rice overnight to ensure that it's not water-damage. From what I had read before purchasing the HJE900's, it seems like they were collectively hailed as one of the most durable IEMs, so I was actually greatly surprised when my left driver died out. I was wondering if someone has been facing similar issues and if possible, can offer some advices on resolving this issue.
I would prefer to not have to deal with an international retailer due to language and logistical barriers. But wouldn't mind it if it's the only solution. Furthermore, I came across someone who faced a similar issue with HJE900's (the left driver's sound going out). This individual claimed to have contacted Panasonic directly and ended up getting his HJE900's replaced with some pathetically poor headphones...This story turned me away from wanting to deal with panasonic directly...
Please help! Thank you very much in advance.