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Sonic Electrinix feedback

post #1 of 2
Thread Starter 

I bought AKG 550 headphones from Sonic Electonix. Unfortunately, they soon developed an issue rendering them (the phones) unusable. They suggested to follow up with the manufacturer, which I did. However, the AKG was not helpful at all, they bounced me from "Pro" department to "Home" and I ended up asking Sonic Electronix for help. I ended up paying only one way shipping and got a replacement device even though it was beyond 60-days replacement window. Needless to say, I am very appreciative with the service and communications I receive from the Sonic. Thank you!

post #2 of 2

I second that, had an issue with HD 650 & they did not ask more than one question for taking in the return. I will definitely do business with them again.

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