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Bowers & Wilkins MM-1 - problem?

post #1 of 10
Thread Starter 

Hello,

 

 

I have had these speakers for about a year. And now I have feeling like the left speaker, the one without the driver inside, do not sound that clear as the right one, it is more of "covert" sound.

 

If I put my ears directly to each of those two, the left one is definetely sounding weirdly, not so clear and more quiet.

Even the hissing sound, coming from them, while they are turned on and not playing anything, which was said to be normal, is more perceptible from the right speaker, which sounds much clearer.

 

Could I ask owners to put their ears directly to their speakers and listened to them? 

 

Is that normal? I do not know how the 2.0 sets work, if one speaker is doing more of a highs and the other one more of a covert sound with more bass. And do not really know.

 

 

 

Could anyone help me out?

 

 

Any answers?

 

 

Thank You!


Edited by teeejay - 2/7/14 at 9:48am
post #2 of 10
They both should have the same sound or otherwise they would be unable to accurately reproduce stereo music.
post #3 of 10
Thread Starter 
Quote:
Originally Posted by cel4145 View Post

They both should have the same sound or otherwise they would be unable to accurately reproduce stereo music.

They do not have the same sound. Right one is much more clearer, the voice of singer is much, much better from the right one.

 

To be honest, I did not expect them to break. FFS, it is B&W. :(

 

Well, I'll have to return them and wait a month.

post #4 of 10
Quote:
Originally Posted by teeejay View Post

They do not have the same sound. Right one is much more clearer, the voice of singer is much, much better from the right one.

Just to clarify, if you are listening to a stereo recording, they likely will not sound the same because of the recording mix. But if you listen to a mono recording, each speaker should sound the same.
Quote:
Originally Posted by teeejay View Post

To be honest, I did not expect them to break. FFS, it is B&W. frown.gif

Well, with B&W you are paying for the brand name. Their reputation is built on their home audio passive speakers. Who knows whether they even design their own lifestyle speakers like these, or hire a contractor? Or where they outsource the electronics from?
post #5 of 10
Quote:
Originally Posted by teeejay View Post
 

 

To be honest, I did not expect them to break. FFS, it is B&W. :(

 

Well, I'll have to return them and wait a month.

 

The problem I have with mine is that they will constantly disconnect or fail to turn on. For the most part they will go on for a second, then switch themselves off with a thud and Windows 8 puts up a message that the "USB device has malfunctioned". One of the issues may be that there is still as of yet no Windows 8 driver.

 

When they are running they sound ok, but that is not often.

 

Like you I had thought these would be high quality and well supported (I own B&W N802's).

post #6 of 10
Thread Starter 
Quote:
Originally Posted by Sanlitun View Post
 

 

The problem I have with mine is that they will constantly disconnect or fail to turn on. For the most part they will go on for a second, then switch themselves off with a thud and Windows 8 puts up a message that the "USB device has malfunctioned". One of the issues may be that there is still as of yet no Windows 8 driver.

 

When they are running they sound ok, but that is not often.

 

Like you I had thought these would be high quality and well supported (I own B&W N802's).

I had my repaired, there was only problem with one of the cables. They were so helpful in the service, they kept communicating with me via emails, explaining the procedures they were doing with MM-1s. And they were returned in "like a new" state, smelling really great and also cleaned up. 

 

It could be Windows 8 driver, it happens to me too. I am running W7, but sometimes all my USB devices just crash and refuse to turn on. It must be some problem with USB driver, it is called Legacy driver or something like that.

post #7 of 10
Quote:
Originally Posted by teeejay View Post
 

I had my repaired, there was only problem with one of the cables. They were so helpful in the service, they kept communicating with me via emails, explaining the procedures they were doing with MM-1s. And they were returned in "like a new" state, smelling really great and also cleaned up. 

 

It could be Windows 8 driver, it happens to me too. I am running W7, but sometimes all my USB devices just crash and refuse to turn on. It must be some problem with USB driver, it is called Legacy driver or something like that.

 

 

B&W support says mine have to go back for repair. Oh well.

post #8 of 10
Thread Starter 
Quote:
Originally Posted by Sanlitun View Post
 

 

 

B&W support says mine have to go back for repair. Oh well.

Than take them in, I had them back in no time. Like 4-5 days. I highly recommend their service.

post #9 of 10

I did send mine in and today received back a replacement set with a different serial number. The battery in the remote came dead and it's clear these are almost certainly someone else's refurbished set.

 

The big problem is that they sound terribly distorted with almost no treble at all. I really enjoyed the clarity on my original set when they were working but these are all just low end and distortion, and the piano music I usually listen to just sounds like atonal thudding.

 

Pretty disappointed. I am going to ask for a replacement for the replacement I suppose.

post #10 of 10
Thread Starter 

Wow, sorry to hear that. Yes, you should definetely ask for a replacement.

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