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Ibasso still in business ?

post #1 of 6
Thread Starter 

Does anybody know if Ibasso are still in business ? Their web site is still operational, but they're not answering emails. I emailed last week ( using their internal form ) looking for a PB2, and still no answer, I emailed this week for a battery replacement  for a DX100, again no answer.  Unless they're the type to answer a week later ???  But I read good things about their customer service also .Thanks

post #2 of 6
Quote:
Originally Posted by zeiter View Post

Does anybody know if Ibasso are still in business ? Their web site is still operational, but they're not answering emails. I emailed last week ( using their internal form ) looking for a PB2, and still no answer, I emailed this week for a battery replacement  for a DX100, again no answer.  Unless they're the type to answer a week later ???  But I read good things about their customer service also .Thanks
Chinese New Year might have something to do with it, most offices are down for a week. It'll be unfortunate if they closed, great products from what I hear
post #3 of 6
Thread Starter 

That's more reassuring, yes I hope they're doing OK too, I like their products.

post #4 of 6

someone mentioned that they'd be back on feb 10th

post #5 of 6
Thread Starter 

Thanks

post #6 of 6
Thread Starter 

They`re back as of yesterday Feb-08, and answered everything. It was the New Year as mentionned above.

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