In addition, it sounds like both units were not on hand at the same time to compare? If not, such statements are most definitely not trustworthy in the least. And even if so, there are so many variables at play here.
It doesn't matter. Mine sounds great. If it is different, who's to say that the difference is better? More full-bodied is definitely not something I would want from the HUGO. I like the timbre and organic feel exactly as it is.