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Chord Hugo - Page 153

post #2281 of 14307
Quote:
Originally Posted by ted_b View Post
 

Ignorant question from a mainly-non-head-fi user mostly interested in Hugo for main rig (I own several cans but not much use except plane travel, but hope to improve on that with Hugo and dog walks, etc):

* is bluetooth really an acceptable signal path for hirez quality music?  I thought it was a poor option (especially given the Hugo's prowess with quality sources)? 

 

Seriously, not intending to put down bluetooth...simply wondering if Chord added it as a checkmark on a feature list

 

The Bluetooth quality is really good, but the Interference  is really bad. I can only use it when listening to certain type of music like RnB and Hiphop.

 

I wouldn't recommend using it for slower or music with loads of silent passages  in between,  like Classical music.

post #2282 of 14307
Quote:
Originally Posted by Neil08 View Post
 

 

This is the exact same problem I'm having. The Bluetooth input is seriously poor, unusable on quiet passages. 

 

Rob Watts was kind enough to respond to my previous post on this topic, and suggested using an APTX compatible device.  My Macbook tells me it's using the APTX codec to talk to Hugo, and the static is just as bad :(

 

My Note 3 is APtX and still you get the interference. I bought a Bluetooth transmitter that support Aptx and still you get the same interference. 

post #2283 of 14307
Quote:
Originally Posted by Neil08 View Post

Hope they've sorted it out by the time your unit arrives. However, my Hugo has both the new chassis and the bluetooth problem.

It is unusable with iPhone 5, Dell XPS 18, Google Nexus 7 and Macbook Air. 

Yes I hope too ,with all I Devices was problem with Bluetooth
And chord Distro call John Franks , he said should be no problem with Android
As I have tested with my note 3 was no problem
with my ak 100 and ak 240 was no problem too




post #2284 of 14307

How are you getting your device to recognize the Hugo? My MacBook Pro doesn't see it and I have it trying to setup bluetooth with the Hugo but it can't find it. . . . never mind. I did the unmale like thing and read the directions. lol Now to see how it sounds??


Edited by jamato8 - 4/24/14 at 10:36am
post #2285 of 14307
Quote:
Originally Posted by jamato8 View Post
 

How are you getting your device to recognize the Hugo? My MacBook Pro doesn't see it and I have it trying to setup bluetooth with the Hugo but it can't find it. . . . never mind. I did the unmale like thing and read the directions. lol Now to see how it sounds??

 

 

Make sure the input light is Blue and then try and discover it using your Mac

post #2286 of 14307
Quote:
Originally Posted by rudi0504 View Post

Yes I hope too ,with all I Devices was problem with Bluetooth
And chord Distro call John Franks , he said should be no problem with Android
As I have tested with my note 3 was no problem
with my ak 100 and ak 240 was no problem too




Re these blue tooth problems. Has any one tried using earphones when unconnected but with a phone or other transmitter in close proximity to a connected earphone lead. I think this is possibly just RF coupling of the digital RF Bluetooth signal into the ear phone cable even with the earphones not connected to Hugo I'm getting noises when I place the cable near my phone especially when Bluetooth is being transmitted. I don't think this is strictly a Chord Hugo problem at all
post #2287 of 14307

Got it to work. No static but the music cuts in and out, every minute to 10 seconds. Now it won't play at all. No good. Back to USB. I am about 5 inches from the MacBook with the Hugo. 

post #2288 of 14307
Quote:
Originally Posted by kh600rr View Post

Maybe I shouldn't buy one tomorrow, might need to wait into they solve this problem. I'm guessing a firmware update is needed?
+1 for not rushing to drain the bank account on a dac/amp unit that still has some glitches. You'd think that the people at Chord would be aware of this problem and at least are following this Hugo head-fi thread to monitor what users are thinking and how their product is being received. I saw a YouTube video with the CEO of Chord and Tyll Hertsens from I think Innerfidelity, and Tyll didn't say it was the greatest invention since sliced bread, "so what are you gonna do". I was looking at the Chord homepage yesterday trying to convince myself that I needed the Hugo ASAP when I saw a promo for the Hugo which said everybody including the CEO/owner was putting together Hugo's as fast as they can. QC might have been compromised somewhere in the assembly chain as they ramped up production to meet demand. I wonder if certified dealers like Drew Baird at Moon Audio are aware of the Bluetooth issues? Drew did assure me thru email that the issues with the size of the RCA outputs could be resolved with cables that he had in stock. Hasn't the Hugo been out less than a year? Could just be the teething problems of of a new try to be do-it-all high end audio unit.
Edited by bpcans - 4/24/14 at 11:16am
post #2289 of 14307
Quote:
Originally Posted by rudi0504 View Post


Yes I hope too ,with all I Devices was problem with Bluetooth
And chord Distro call John Franks , he said should be no problem with Android
As I have tested with my note 3 was no problem
with my ak 100 and ak 240 was no problem too

 

You have stated you have had no problems several times but that doesn't negate that people are having troubles with BT.  I appreciate the theory that earphone leads being the problem, but I doubt it. I heard static when using BT when the only wire connection to the Hugo was good quality RSA cables out to a headphone amp, and when I switch input to USB the static went away.

 

Several people who have aptx codex have reported problems, so something seems to be up.  For many of us, the quality of bluetooth doesn't really matter, because the most common version of aptX codex is going to hold the Hugo back... it only goes up to 384 kbit/s, not good enough for me when doing serious listening.  In other words, the quality (or even presence of BlueTooth) has virtually no impact on my buying decision.  It's a "That could be cool.  Every now and again it might be useful."

 

Seems like there is near universal negative experience when paired with lower grade BT codex  (most iDevices users).  When I demoed the Hugo I had audible static when using BlueTooth.  I didn't comment on it at the time because it is very unlikely that I would ever use BlueTooth. I would use the Hugo via USB or optically connected.  I have come to expect sound quality limitations from BT, but my iDevices do pair with a number of other BT devices without the same level of static (though I have the same static problem with my Jawbone Jambox).

 

--Mark


Edited by verber - 4/24/14 at 11:51am
post #2290 of 14307
Quote:
Originally Posted by weisse muller View Post


Re these blue tooth problems. Has any one tried using earphones when unconnected but with a phone or other transmitter in close proximity to a connected earphone lead. I think this is possibly just RF coupling of the digital RF Bluetooth signal into the ear phone cable even with the earphones not connected to Hugo I'm getting noises when I place the cable near my phone especially when Bluetooth is being transmitted. I don't think this is strictly a Chord Hugo problem at all

No static when not connected to a blue tooth device.  Only static when an active connection.

post #2291 of 14307
Quote:
Originally Posted by bpcans View Post

+1 for not rushing to drain the bank account on a dac/amp unit that still has some glitches. You'd think that the people at Chord would be aware of this problem and at least are following this Hugo head-fi thread to monitor what uses are thinking and how their product is being received. I saw a YouTube video with the CEO of Chord and Tyll from I think Innerfidelity, and Tyll didn't say it was the greatest invention since sliced bread, "so what are you gonna do". I was looking at the Chord homepage yesterday trying to convince myself that I needed the Hugo ASAP when I saw a promo for the Hugo which said everybody including the CEO/owner was putting together Hugo's as fast as they can. QC might have been compromised somewhere in the assembly chain as they ramped up production to meet demand. I wonder if certified dealers like Drew Baird at Moon Audio are aware of the Bluetooth issues? Drew did assure me thru email that the issues with the size of the RCA outputs could be resolved with cables that he had in stock. Hasn't the Hugo been out less than a year? Could just be the teething problems of of a new try to be do-it-all high end audio unit.
Drew is a good guy, and will take care if you. Hugo has only been out a matter of weeks. They have had some design& quality control issues. At this price point, they really should have worked out the kinks. I think I will hold off on buying one right now. I've got a AK-240, so I'm set for a bit.
post #2292 of 14307
kh600rr, for the price of your AK240 and a Hugo you could drive around in a HotWheels coloured Porsche convertible all summer.
post #2293 of 14307
Not sure what is the big deal re: BT unless you intends using that as your main mean of connectivity; after all Chord did mention for best sound quality you suppose to use SPDIF or usb anyway. I don't believe there is a lot of complaints on QC - the main complaint as far as I concern is regarding the output holes size which has been addressed, at least for the RCA audio output that is.

Edited by SleepyOne - 4/24/14 at 11:39am
post #2294 of 14307
Quote:
Originally Posted by SleepyOne View Post
 

Blue tooth is one of the functions that this device supports, there's even a huge sticker under the Hugo with aptX on it.  Now we find neither blue tooth or aptX works.  If you buy a laptop with wireless and it doesn't work then get told to use wired LAN port instead since that gives the best quality connection what do you do?....

post #2295 of 14307

I hope nobody is buying the Chord Hugo for wireless?  Kind of defeats the purpose in achieving the utmost quality sound with high end chords/adaptors, quality headphones, hi rez sound.  To only introduce worse sound with Bluetooth. 

Hummm, I don't get it.  But I got it, the Hugo, and I didn't buy it for the after thought feature of wireless sound.  And I doubt most other folks aren't either.

 

:o  Elvis


Edited by elviscaprice - 4/24/14 at 11:50am
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