Hi Folks --
I have a pair of ultimate ears Triple Fi 10's which I love. About six months ago the volume dropped in the right earpiece by about 40%. I cleaned it out, nothing. I posted to the interwebs and someone said the cable had gone bad, so I upgraded to the one with the microphone in it but the problem persists. I emailed tech support but they've never written back.
Is it dead? Do I need to get a new earpiece? Or a whole new set? Is this a known issue? Is there someone who repairs this stuff?
Thanks for your advice.
Listening in mono.