I sent an email to AKG 2 days of no response finally got a response asking for information and than told it's a consumer product today.
The website is broken and AKG Consumer and Professional are supported by two different divisions of Harman apparently but they do not tell you on the AKG Website Really?
Trying to get a hold of AKG Consumer on the phone was impossible. I had to go dig and find a number for Harman Consumer. After getting transferred 3 times I got an RA number. Yes, 3 times!
I got an RA number but i guess it's been closed now and my case closed saying they don't warranty products bought off of eBay even tho i purchased it from a authorized re-seller called Razor Dog! Audio Really? WTF!
They did say they will replace it anyways but things are an utter mess. I left a voice mail for them and will try to get a response to clear this mess up.
Edit: They told me Razor Dog! audio is not an authorized re-seller but they are? I'm pretty sure they are and just asked Brian over there about it. He's an awesome guy btw.
EDIT 2: What do you know they have wrong information...
None the less they are replacing it hopefully. Finally have a damn RA number to use.
Edited by pclov3r - 1/21/14 at 11:48am