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Sennheiser HD 6,7 & 8 DJ thread. Opinions, reviews, feedback, pics, discussions, etc. - Page 63

Poll Results: Which one is to your fancy ?

 
  • 13% (24)
    HD6 DJ
  • 10% (20)
    HD7 DJ
  • 59% (108)
    HD8 DJ
  • 16% (31)
    None of them
183 Total Votes  
post #931 of 939
Quote:
Originally Posted by MrRockliffe View Post
 

Manufacturing defect apparently. Sennheiser said they'd pick them up and repair/replace them.

 

Did you get new ones? Do they squeak?

post #932 of 939
Quote:
Originally Posted by hekeli View Post
 

Hey Rosmadi, can you tell if the HD8 squaking/creaking is an "officially" acknowledged issue? There's just far too many reports about it on the internet to be some "single manufacturing defect". I'm curious if it's fixed or Q/A enhanced.

 

I'm thinking of getting it (again) for a shootoff with Ultrasone 840, but if I do end up with HD8 for good, I reeeaallly don't want to play the return/replace game to just get another friggin squaky pair.

 

Hi hekeli,

 

Yes, the squeaks have been reported in an early batch and we've resolved this issue in subsequent production batches. Hope this helps and may you now place your order for the HD8 with peace of mind. :smile: 


Edited by Rosmadi Mahmood - 10/29/14 at 12:50am
post #933 of 939
I got mine several months ago and I havent heard a single squeak from them. Might be a certain batch or something
post #934 of 939

Fantastic to hear. I'm sure many might have skipped buying ones from the previous comments.

post #935 of 939
post #936 of 939
Quote:
Originally Posted by Rosmadi Mahmood View Post
 
Quote:
Originally Posted by hekeli View Post
 

Hey Rosmadi, can you tell if the HD8 squaking/creaking is an "officially" acknowledged issue? There's just far too many reports about it on the internet to be some "single manufacturing defect". I'm curious if it's fixed or Q/A enhanced.

 

I'm thinking of getting it (again) for a shootoff with Ultrasone 840, but if I do end up with HD8 for good, I reeeaallly don't want to play the return/replace game to just get another friggin squaky pair.

 

Hi hekeli,

 

Yes, the squeaks have been reported in an early batch and we've resolved this issue in subsequent production batches. Hope this helps and may you now place your order for the HD8 with peace of mind. :smile: 

How about the HD7 DJ? Mine squeaks

post #937 of 939
Quote:
Originally Posted by hekeli View Post
 

 

Did you get new ones? Do they squeak?

Yep got new ones, and they still squeak. Sooooo annoying. Had I have known they'd be this bad I wouldn't have bought them; it completely ruins the music.

 

EDIT: I was told that it was a manufacturing defect and that it was sorted but it hasn't been. I've simply not got the money to send them in again because of a problem that's not my fault. Last time I spoke to Sennheiser they were very rude on the phone and not friendly at all; reminding me very much of Sony, who score a 0/10 on my customer satisfaction chart with Amazon being a solid 9.


Edited by MrRockliffe - 10/29/14 at 11:23am
post #938 of 939
Quote:
Originally Posted by Fuzziekiwi View Post
 

How about the HD7 DJ? Mine squeaks

 

Hi Fuzziekiwi,

 

We've resolved the same issue for HD7 DJ as well. I'm sorry for the squeaks on your unit and I'd recommend for you to get in touch with our service center if it bothers you. 

 

Click on the following links: 

http://en-us.sennheiser.com/service-support-contact-center-how-to-reach-us

- https://service.sennheiserusa.com/

post #939 of 939
I can vouch for the U.S. service department team. They were great with me when I got a new HD 7 DJ with one of the velour pads torn. Since they didn't have replacement pads yet, they just swapped everything for a new pair (headphones and accessories) and paid for shipping. I just had to email my proof of purchase. Really nice team.
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