Wow that really sucks, you are a patient person 9 months, i would have probably made a trip esp losing money and a cable. i think that when a businessman tends to a prospective buyer, but doesnt tend to past buyers or tries to make good on something that happened is really foul. EVEN if the businessman admits fault, its still really crappy to put someone through that kind of expierence....and the problem is when a businessman quickly attends to you becuase you are going to buy a product, it gives the customer a false sense how their business is actually ran..they might be under the assumption that, that is the way they ALWAYS do business. and thats not the case.
i completely agree
Yep unfortunately I am currently experiencing just that : (
When I enquire about this awesome new TWau, Craig was really responsive with alot of thought on the replies, and a casual chat along the way. AFTER I bought the cable Craig seemed to disappear and the questions I asked remains unanswered : (