When i rotate my 2.5mm jack, the jack get pushed out by a little bit and caused the right channel got no sound. I tried 3 AK240 gold version they all same, I also tried with 2 other grey version and they are ok. Anyone with Gold version having the same issue? P/S: i tried 2 different adapter, 2 others cable (Toxic & Wagnus) all having the same problem.
Thanks in advance.
Me and my friend's are the gold version and we have the same problem when using the balanced cables of AKR03 Roxanne. On mine, when i rotate the 2.5mm TRRS 90degree bend facing out of the screen, one channel no sound while my friend's need to physically push up the 90degree bend cable to have sound on both channels. So we requested replacement balanced cable of which we have yet to receive. Hopefully its the AKR03 cable problem, else we would need to sent it back for warranty claim. Was told its very common problem and JHA has problem wiring 8cables to the tiny 2.5mm TRRS 90degree bend socket. I was thinking if the problem will go away if we change the 2.5mm TRRS socket to those straight ones instead of 90degree bend.