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Pc360s not playing surround sound

post #1 of 16
Thread Starter 

So for Christmas I decided to upgrade my headphones from an old pair of logitech G35s to some Senn pc360s. They just arrived and after plugging them in and testing them through my motherboards sound gear (i have an asus maximus hero 6, and I think that is my problem) my headphones would not produce any surround sound. Since I do not have a dedicated sound  card could that be the problem? I am a complete audiophile and this stereo sound is not cutting it... 

post #2 of 16

I'm guessing you should remove the Logitech software and update to the latest audio drivers for your motherboard's on-board audio.

post #3 of 16
Thread Starter 

I have the latest drivers for my onboard audio, and I dont think the Logitech software should affect anything but I will remove it. Is there any software for the pc360s? 

post #4 of 16
Thread Starter 

Also removing the logitech software did not help, my G35s still had better sound, and the pc360s are still not playing in surround. 

post #5 of 16

Did the PC360 come with this :

 

http://content.hwigroup.net/images/products/xl/188089/2/sennheiser_pc_363d_71_surround_sound_gaming_headset.jpg

 

 

if it didnt, do you have a sound card with surround sound ?

 

 

Dolby Headphone ? 

CMSS-3D ?

 

If not, download the Razer surround App, it is free and works fine.....

post #6 of 16
Thread Starter 

No it didnt come with that :/ 

I dont really know about my integrated sound...here is a link http://www.asus.com/Motherboards/MAXIMUS_VI_HERO/

post #7 of 16
Thread Starter 

I am not sure if it does have surround sound, but when I go into its settings it does have the option for it, and when I do the surround sound set up and it plays the dinging sound for each speaker, I can see it playing on screen, but it only plays through two in the headset. 

 

Motherboard is an asus maxiumus 6 hero, I would post a link but it wont allow me to do so. Also, it did not come with what you showed sam. :/

post #8 of 16

If your sound card has Dolby headphone turn it on, make sure [[Control Panel \ Sound \ Playback \ <your device> \ Configure ]] is set to 7.1 speakers. In order to play surround sound, you must have a 7.1 or 5.1 processor .... CMSS-3D and Dolby Headphone are the two prominent ones. Your G35 comes with its own USB sound card which has the Dolby Headphone built in, the PC360 is just a headphone and no sound card built in...so if you just plug it in your stereo jack and your Computer's sound card doesnt have the processor, then you wont get surround sound!!!

 

 

Dont worry about the picture i posted, it is the USB surround sound card that comes with PC363D, I guess you only bought the PC360....

post #9 of 16

There is also an alternative :: If you have a powerful CPU , get the Razer Surround App off Razer's website, it is Free to download i guess....

 

 Razer app uses your CPU , where as Dolby headphone and CMSS-3D use the DSP chip on the sound card.....

post #10 of 16
Thread Starter 
Quote:
Originally Posted by Sam21 View Post
 

If your sound card has Dolby headphone turn it on, make sure [[Control Panel \ Sound \ Playback \ <your device> \ Configure ]] is set to 7.1 speakers. In order to play surround sound, you must have a 7.1 or 5.1 processor .... CMSS-3D and Dolby Headphone are the two prominent ones. Your G35 comes with its own USB sound card which has the Dolby Headphone built in, the PC360 is just a headphone and no sound card built in...so if you just plug it in your stereo jack and your Computer's sound card doesnt have the processor, then you wont get surround sound!!!

 

 

Dont worry about the picture i posted, it is the USB surround sound card that comes with PC363D, I guess you only bought the PC360....

Thats where my problem is, it doesn't recognize these headphones are surround sound capable. 

post #11 of 16
Thread Starter 

Also, my mic makes me sound like I am under water, any ideas to fix that? 

post #12 of 16
Thread Starter 

Ok I got the surround sound working, but the overall quality isn't that great. Is that something a sound card would help with? What would be the best one for the money? 

post #13 of 16

There are different factors for sound quality improvement : 

 

(1) The content : Good recorded content gives you better sound quality , in your case, i don't know the content

(2) Your Headphones, Your headphones are pretty good!!

(3) the amp and the DAC .... I wouldn't worry about this too much.

 

 

Another Factor : when an ordinary 7.1/5.1 channel sound is taken from the games/movies and turned into virtual 2 channel 7.1/5.1, you lose some sound quality due to the encoding of the processor....

 

So if you have a TRUE 7.1 speaker System it sounds way better than a Virtual 7.1 through  headphones.....

 

 

so consider these......

post #14 of 16

"Is that something a sound card would help with? What would be the best one for the money?"

 

 

there are a lot of options .... ASUS Xonar series give you the Dolby headphone capability .... 

 

I have the Xonar U3, since i have a gaming laptop. It outputs the virtual 7.1 through SPDIF out,  I connect that to the SPDIF in on my E17 DAC/AMP , this should give you a high quality sound, but think about the factors i told you as well....

 

Instead of the Xonar U3, you can use the razer app. There is an option in the app that lets you choose which Soundcard/DAC the content is sent to, Since i have the E17 dac, I choose the E17 to which my HD598 is connected.....

 

 

Creative also offers good soundcards

post #15 of 16
Quote:
Originally Posted by Thing0001 View Post
 

Ok I got the surround sound working, but the overall quality isn't that great. Is that something a sound card would help with? What would be the best one for the money? 

Asus Xonar DG sound card, $27 and there is a $10 mail in rebate this month.

Creative Labs Sound Blaster Z sound card, $60-$90.

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