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Noble K10 vs JH Roxannes - Page 14

post #196 of 381
Quote:
Originally Posted by diogodasilva View Post

The reply I received is almost surreal:

Hello Diogo,
We do not offer refunds. It states this on the website when your placing the order.

Thanks,
Angie

Does on the ducking website says you have to wait 7months for your order?! This is ridiculous.

Contact the issuer of credit card you bought them with. Send them you're original order and subsequent emails, as they may refund you and collect the money back from JH.
post #197 of 381
After pressuring they now replied with the following:

The order will be shipping out sometime next week It's already finished and will now have the custom case made. E cannot change the order it already been built.

To me it sounds like an excuse for not refunding and buying some more time. But who knows, next week we will know the truth.
post #198 of 381

nt

post #199 of 381
Quote:
Originally Posted by diogodasilva View Post

After pressuring they now replied with the following:

The order will be shipping out sometime next week It's already finished and will now have the custom case made. E cannot change the order it already been built.

To me it sounds like an excuse for not refunding and buying some more time. But who knows, next week we will know the truth.

Any update for us?
post #200 of 381
Shure! They have shipped the order 5 days ago. Mind you mine wasn't CF. The root of all delays are on the CF manufacturing. Still haven't received tho. DHL should pop by on Monday to deliver!
post #201 of 381
Quote:
Originally Posted by zenpunk View Post
 

The way JH Audio desperately hold on people's fund without a legal footing is completely disgraceful. I don't know consumer laws in the US but I doubt a firm can hold customers money undefinitely without even being able to provide a honest and realistic ETA.

By refusing to provide an ETA it means customers can't even decide to keep on waiting or request a refund.

It looks like the only way to get a refund from them is to use legal threats.

In plenty of countries you can't even charge before the product actually ships. Unless it is built-to-order and even then if the process for building it has not started you can still cancel. It seems that they are hoping they can get away with it as long as they can really.

post #202 of 381

Just a brief reminder, as of posting this there is a little bit more than 10 hours left on Wizard's nameday sale. 

 

If you are on the fence, come on in and join the party!

 

 

 

 

Brannan Mason

Here at Noble, we craft some of the finest universal and custom in-ear monitors available today. 

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post #203 of 381

I was on the fence, man I may have to change my gender now.  :basshead: 

 


Edited by SilverEars - 7/1/14 at 5:14pm
post #204 of 381
Quote:
Originally Posted by diogodasilva View Post

Just sent an email to JH this morning.

 
 
Can't take it any longer... Noble it is... just have to wait for them to get my money back.

+1

Was on the fence for Noble or JH earlier. Went w/ Noble K10. Never bought a JH before but the slow speed of reply to new order inquiries from JHA really put me off. Almost felt they didn't really want or care for the new order/business.

Others may feel differently or gotten better service. It could be that I was just trying to buy something from them at the wrong time, but if they are this slow or not trying hard to get "new" business, I can only imagine what type of speed and service they give for other inquires like warranties, complaints, repairs, etc.

Just my $0.02
post #205 of 381

THANK YOU all for celebrating Wizard's birthday with us, we had a lot of fun!

Our regular scheduled programming will resume today/tomorrow.

 

 

 
 

Brannan Mason

Here at Noble, we craft some of the finest universal and custom in-ear monitors available today. 

Reply
post #206 of 381
Quote:
Originally Posted by bangkokkid View Post
 

THANK YOU all for celebrating Wizard's birthday with us, we had a lot of fun!

Our regular scheduled programming will resume today/tomorrow.

 

 

Oh damn!!!!! If I'm not waiting my Roxanne I will definitely jumped down the hole!!!!  Guess I have to wait for Wizard's next birthday!

post #207 of 381

If i were to buy an alternative to my ie 800's, would a Noble k10's purchase leave me without regret? is the soundstage/imaging more detailed on the k10's? Just incase, I might aswell say I dont like the Shure se846 if they share a similar signature to the k10's.


Edited by monoboy - 7/2/14 at 2:06am
post #208 of 381
Quote:
Originally Posted by monoboy View Post
 

If i were to buy an alternative to my ie 800's, would a Noble k10's purchase leave me without regret? is the soundstage/imaging more detailed on the k10's? Just incase, I might aswell say I dont like the Shure se846 if they share a similar signature to the k10's.

 

 

ime, the 846 is warmer but both of them have forward vocals.

 

As an alternative, YES! without regret :etysmile:

post #209 of 381

I'm thinking about upgrading my 16's even though they are like, perfect.  But upgraditis makes me wonder if there is something that is perfect-er lol.  Looking between the roxannes and k10s as well.  K10's seem to have the sexiest design.  Just wondering if anyone can compare the bass if they got both.  I use the jds c5 amp bass boost and the jh16s are just so awesome, so if anyone can compare the two with bass boost on, (bass detail, extension, decay, how it affects the mids etc) that would be awesome.

post #210 of 381
Bass detail....





The Noble K10 uses a CI driver for bass... The CI is the largest driver offered by Knowles

Dr. John Moulton

Here at Noble, we craft some of the finest universal and custom in-ear monitors available today. 

Reply
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