I recently met up with Paul from Snugs when he visited hifiheadphones, and he kindly took my ear impressions and made me a pair of Snugs for my Final Audio Design Heaven II. They make custom tips for most good quality IEM's.
Paul explained everything to me, Snugs offer different services to tailor for everyone, they offer a normal package where you get your ear impressions from a local recommended audiologist and send them to Snugs, they also offer a VIP package which involves an audiologist coming to a location of your choice at a convenient time for you and they take the impressions and sort it all out, they also offer packages with IEM's included (SoundMAGIC E10, Etymotic HF3, Final Audio Design FI-BA-SS)
The typical turn around time is 3-5 working days, they offer lots of colours and also you can swirl two or 3 colours of your choice. They try and make the experience an enjoyable one and care a lot about their customers. They use the same company as ACS to manufacture the silicone tips.
The snugs tips are very well made with no physical flaws to be found, silicone custom tips are a great accessory if you are looking for better isolation and comfort, they really are very comfortable when inserted and you forget you have them in. Isolation is much improved over standard stock tips, the Snugs come in a white box and included is a very soft, faux leather carry pouch and some lubrification, also included is a manual to show you how to insert them.
Inserting them takes some time to get the hang of but doesnt take long once you've mastered it.
The Snugs really brought out some body in my Heaven II's because of the perfect fit, I could never get a proper fit with normal tips and the Heaven II. So you know you'll have a proper fit, you'll always get the best sound from your IEMs.
Turn over time is about 2 weeks at the most,
Very good service from Snugs, Paul is a great guy to talk with and he knows what he's doing, I wish Snugs all the luck in making Custom Sleeves more readily available to the general public.
Edited by ostewart - 2/20/14 at 9:35am