I'm referring to the physical controls on the X1 and the X5 when I'm talking about unlabeled buttons. As for software... I'm referring to all of the DAP makers... they don't seem to have software designers in-house at any of these companies... perhaps they have programmers... but programmers produce horrible UI/UX most of the time... they need a design department. Even if they hired two guys... one to do User Experience/Interaction Design and one to do User Interface Design. Or if they already have a design team... they need to buy them some UX Design books... starting with "Don't Make Me Think" by Steve Krug.
Also...It says on the first page that that is in fact the final design. What is interesting is that they were labeling the buttons on the early designs and decided not to on the final design. Perhaps it's not too late for them to change their mind. It makes absolutely no sense and no serious product would ever consider not labeling their buttons. It's perhaps the most simplistic element of user experience. Someone doesn't have to be in the field to understand the importance of it.
I was looking at the X5...almost pulled the trigger... but I can't get past those unlabeled buttons or the idea of a UI that is difficult to use.
Trigger as in almost buying it or...
Oh and i think your sentiments has longggggggggggggggggggggg been address by this thread here. Enjoy!!!