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New FiiO X3 seems to be a bust

post #1 of 5
Thread Starter 

At the risk of sounding like a troll, I have to say my new X3 is a bit of a disappointment.  It does not recognize my SDcard and I cannot even play music from internal memory.  I have tried to listen with two different sets of headphones at near top volumes and there is just no sound.  Any ideas?

 

Edited to add, I got the player to play.  I guess the UI is quite different from any other player I've used.


Edited by Willieboy - 11/19/13 at 8:15pm
post #2 of 5

Could be a lemon that requires exchange, but have you tried hardware reset, factory reset or upgrade the firmware yet?

 

Also note that the microSD needs to be in FAT32.

post #3 of 5
Thread Starter 

Thank you for your reply Clie.  I am unable to uograde the firmware because, while the X3 knows the SD card is in the unit, it does not find the download file on it.  I file name of the downloaded upgrade file on the SD card is X3.FW.  If this is not the correct file, can someone tell me please?

 

This message I get when trying to perform the upgrade is:

 

"file system not supported or file not found."


Edited by Willieboy - 11/20/13 at 9:40am
post #4 of 5

Are you sure your SD card has been formatted to FAT32? If it already is, format it to FAT16 and try again. Also, try another microSD card if you can.

 

What firmware are your X3 is on anyway?

post #5 of 5

I read the topic "new-fiio-x3-seems-to-be-a-scapegoat-to-hide-my-failures"

 

my guess:

-first you didn't plug your phones into the right plug

-then you didn't unzip the firmware

-and instead of looking for the answer on the dedicated topics, you decided to blame it all on the poor X3.

 

 

did I get 3 out of 3 here?

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