This is my first post here on the forums but i really need your help. Like the op I have the same problem with my headset. I can't hear the other people talking.
First of all It's not true that all usb headsets will work on the ps4. Even after the 1.51 firmware update.
On my ps3 I had no problems with my headset. Hooked it up via optical output and got the mic running with a usb sound card.
So that's my set up:
Coolermaster Sirus S headset
connected via sharkoon sound control unit
hooked up by the optical output of the ps4
The problem is the mic jack. One problem is that If you connect the headset via usb the console does not recognise the headset. So I used my usb sound card card and the headset works. Like for the ps3 I connected the pink mic cable with the usb sound card. I can talk but I can't hear the other people talking. When I pull the plug of the mic I can hear everyone.
Tried arround in the audio settings. There's the other problem If i select output to headphones all audio I hear nothing.
So then I tried the retarded put the mic in the joypad solution. First of all I hate this solution. The mic cable is too short and wires everywhere. I knew that It would not work so I bought a StarTech.com MUYHSMFF 3.5mm 4-Pin to 2x 3-Pin 3.5mm Headset Splitter Adapter.
Still the same problem I can talk but I can't hear the other people talking. So Is there a solution for this problem? I've read that other people have the same problem. The only way I found to get the voice chat running is If you connect the green front channel cable and the pink mic jack with the usb sound card. The ingame sound sounds like crap because the surround and sub channels are not supported so you use a 5.1 headsets as a stereo headset.