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Headset driver issue on Logitech UE 6000

post #1 of 8
Thread Starter 

Hi forum

 

I'm new here and don't know much about high fidelity audio, however, I have been reading the forums, and have decided to purchase the Logitech UE 6000 for my needs.

 

The headphones sound AMAZING, however, I have one major problem: the drivers are not perfectly balanced in frequencies. Here is what I have done:

- I have taken out the batteries. no cigar: same problem

- I have plugged the headphones into multiple devices (PC, friends phone, other friends phone, iPod, iPhone) and done the Driver Matching test (http://www.audiocheck.net/soundtests_headphones.php): same problem on all devices I plugged it into

- I have tried other pairs of headphones belonging to my friends (Bose, Sennheiser, Apple earPods, even (gasp) Beats Pros) and they all pass the test and sound fine wen connected to my phone, so its not my ears

- I have put the headphones on backwards. The problem is reversed (again, not my ears)

 

Audio coming out of these headphones sounds distorted (like one singer is in two places and there is a force field between my head) compared to any headphone listed above, which is annoying. I have returned the headphones to the Apple store where I bought them (only place to buy them in Canada) two times, and this is my third pair, same problem.

 

Is this a known problem with Logitech headsets?

 

PS: I used the headphones on both active and passive: same problem :(

Also, I cant return the headphones for money: one they touch your ears, their yours, says Apple (and best buy, Future shop, Canada Computers, etc.) I don't know why they do this, LOL its not like headphones are underwear.


Edited by jmans25 - 11/16/13 at 2:21pm
post #2 of 8
Simply return them and get a new one. Defects for the UE6000 are actually pretty common.
post #3 of 8
Thread Starter 
Quote:
Originally Posted by Trunks159 View Post

Simply return them and get a new one. Defects for the UE6000 are actually pretty common.

I have returned them twice, this is my third pair. They won't let me return anymore, and their shipped in from the US so there's nothing a Canadian like me can do. I have already gone to a Canadian apple store, they told me they couldnt help me frown.gif
post #4 of 8
Call or email the place you got them from demanding a refund. Just explain your case. You could actually take them to court for this lol.
post #5 of 8
Thread Starter 
Okay apple finally accepted a return for refund. But the only problem is... if I rebuy these headphones from Best Buy Canada I person (they finally sell them here!), is there any guarantee I'll get a working product?! Is there any major issue with Logitech's quality control?! Or should I settle for another brand?!

The thing is: I REALLY LIKE the sound quality of these headphones, but this small problem is really frustrating me >frown.gif
post #6 of 8
Thread Starter 
Quote:
Originally Posted by Trunks159 View Post

Call or email the place you got them from demanding a refund. Just explain your case. You could actually take them to court for this lol.
post #7 of 8
Dont buy them again. Go with other options like the M80 or MDR 1r.
post #8 of 8
Thread Starter 
Quote:
Originally Posted by Trunks159 View Post

Dont buy them again. Go with other options like the M80 or MDR 1r.
Okay thanks wink.gif
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