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Westone UM2 Repair

post #1 of 10
Thread Starter 

Hey guys,

So recently I purchased a pair of Westone UM2 IEMs. They were absolutely fantastic. Until, that is, they fell out of my pocket in a parking lot and were apparently run over or stepped on before I was able to retrieve them the next day.

Fortunately though, only the tips that connect the earphone tips and the actual earphones together broke off. I tried(stupidly) gluing them back together. That worked for a little while,  but I ended up having to reglue them and some glue must have blocked something up and the sound is now softer than I would like(though thank god- the glue just blocked up the passage a bit and isn't actually damaging anything afaik).

(I know, I know, very stupid of me)

 

So my question is, is there an easy way to replace the casing for the earphones? I'd rather not replace 200 dollar IEMs over a problem with the 2 dollar plastic casing. Any help would be greatly appreciated.

post #2 of 10

Inearz remold for 95$ + 10$ shipping and 35$ for the cable.

http://www.inearz.com/products/iemr-remolding/

 

Ask westone to see if they can replace one of the sides but I highly doubt it. 

 

Alternatively you could get a shure shell and put them inside, but you still have to buy the connectors and a cable which is crazy if you don't have soldering expertise. 

http://www.lunashops.com/goods.php?id=2424


Edited by squallkiercosa - 10/22/13 at 3:17pm
post #3 of 10
I broke my UM2 and emailed Westone support. They said they could repair/replace the shell. I don't remember the cost, but it was high enough that I decided not to do it and just bought another used pair. I still have the broken pair, someday I might try to reshell them.

PS, I also tried to glue mine - and one side also didn't line up correctly and was muted. So - don't feel bad - there's enough stupid in the world for all of us to share... biggrin.gif
post #4 of 10
Thread Starter 
Quote:
Originally Posted by squallkiercosa View Post
 

Inearz remold for 95$ + 10$ shipping and 35$ for the cable.

http://www.inearz.com/products/iemr-remolding/

 

Ask westone to see if they can replace one of the sides but I highly doubt it. 

 

Alternatively you could get a shure shell and put them inside, but you still have to buy the connectors and a cable which is crazy if you don't have soldering expertise. 

http://www.lunashops.com/goods.php?id=2424

Hmm. The remold looks promising. Anybody else have opinions on inearz remolding(or if there's a cheaper option? :P)

post #5 of 10

That's the cheapest option. Ask for a clear/transparent color with a black cable and you'll be pretty happy with the result. You have to find an audiologist in your region to make the impressions and then send them to Inearz in FL. 

post #6 of 10
Thread Starter 
Quote:
Originally Posted by squallkiercosa View Post
 

That's the cheapest option. Ask for a clear/transparent color with a black cable and you'll be pretty happy with the result. You have to find an audiologist in your region to make the impressions and then send them to Inearz in FL. 

So there's no way to just get a new shell without it being custom molded to your ears?

post #7 of 10

Ask for a demo/universal fit in a custom mold. Maybe Kaysen can do it. 

post #8 of 10
Thread Starter 

Emailed him, unfortunately he says he can't. Anybody know of anybody else who might be able to do a demo or universal mold? 

post #9 of 10

Unique Melody comes to my mind, but we're talking about 170$ + the cable. I'm afraid there's nothing you can do but to get a new or used one.

http://www.head-fi.org/t/688851/fs-sony-xba-h1-hybrid-iem-ba-dynamic-driver-like-new

post #10 of 10
Thread Starter 

Alright, thanks for the advice, guess I'll have to shop around(Of course this happens just as I'm spending all my money on new keyboard and video card. :P )

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