I need an advice on how to get about doing something here.
Basically: I bought an item from a headfier that isn't working as described. In fact the item does not work at all.
After contacting the seller and he trying to state that what I said above wasn't the case, he came around and admitted to the problems and that he's prepared to refund me if I send him back the item he sold me.
Now to my question: who sends what first?
Me the item or him the refund?
Many thanks for your replies.