Originally Posted by Dumbleroar
Thanks. Still deciding on new iems. The only thing putting me off buying from Noble is that bit in the warranty where it says you are responsible for shipping costs to and from Noble. I know it's standard to have to pay for shipping costs to a place for warranty issues. Just makes it a bit more expensive if there are costs involved sending it back. But of course nothing might go wrong with them.
Ive seen a YouTube review of the N6 now and it looks a lot nicer than in the photos on the website.
In the event of a warranty situation, shipping charges are really assessed on a case by case basis. The reason why we say that the listener is responsible for shipping to and from Noble is because we do not want to pay for somebody else's carelessness. If somebody steps on the IEMs (extreme) or does something with them they clearly were not designed to do, we shouldn't be held accountable for what ensues. That being said, if you take care of your gear and something happens during normal use, then we would cover the shipping costs and make it right.
We've had the shells and faceplates polished a touch more since the photos on the site were taken. On the video, you can see more reflection in both the shell and faceplate, they really clean up well in person and are quite resistant to fingerprints. The logo is also now part of the faceplate, as opposed to being engraved after the fact. The shape itself hasn't changed, we've just tweaked things aesthetically a little bit.
Anyways, I'll work on updating the product shots on the website... so much to do.